Adityan Vengidasalam
Sydney
Summary
Resourceful and adaptable IT professional with over 6 years of experience in technology support, project management, and problem-solving. Demonstrates a passion for helping others, particularly in fostering young learners' development. Now pursuing a career in childhood education to combine technical expertise and a strong desire to support children's growth. Skilled in communication, digital literacy, and using technology to enhance learning. Eager to apply problem-solving, analytical, and organizational skills in creating a positive and engaging classroom environment. Ready to leverage my tech background to integrate innovative educational tools and resources to support student success.
Overview
13
13
years of professional experience
Work History
Technical Consultant
Private and Government Sectors
12.2018 - Current
- Managed Office 365 Admin center involving User profile creation, mailbox delegations management on Exchange online, Licensing Management
- Managed Incidents, Service Requests, and Change Requests using ticketing tools like LANDesk, Ivanti and ServiceNow
- Administered all equipment, hardware and software upgrades
- Utilised Ivanti Management Portal for Patch deployment and alerting/Monitoring tools to check on the stability of the infrastructure environment
- Documented Problem tickets for future reference complying with ITIL practises
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Participated in industry conferences, workshops, or seminars for professional development opportunities that enhanced expertise as a Technical Consultant.
- Assessed business requirements to create focused solutions.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Improved systems with addition of new features and infrastructure.
- Developed technical requirement documentation for new software products.
- Developed and maintained strong client relationships, ensuring repeat business and sustained revenue growth.
Tutorial Assistant
All One Foundation
11.2018 - 10.2019
- Helped All one Foundation with their IT Basic Knowledge to Interpret and enhance their Computer skills to interact well with Systems.
- Assisted with tutoring to get comfortable with MS office 365 apps, such as MS Outlook, MS Teams and Excel.
- Developed customized training materials tailored to client-specific IT systems and processes.
- Assessed participant progress through regular evaluations, adapting content to meet individual needs.
- Facilitated group exercises to promote collaboration, critical thinking, and problem-solving skills among participants.
- Streamlined the IT training process by creating user-friendly documentation and reference guides for participants'' ongoing use.
- Enhanced IT training sessions by incorporating real-world examples and hands-on activities.
Home Tutor
Computer Sciences
03.2012 - 11.2015
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Reviewed class materials with students by discussing text, working out solutions to problems and reviewing worksheets or other assignments.
- Worked one-on-one with [Number] students in core subjects.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Implemented personalized lesson plans tailored to individual student needs, promoting greater understanding of complex concepts.
Education
Post-Graduate Diploma - Early Childhood Education
Southern Cross University
NSW11-2025
Masters - Information Systems
Central Queensland University
10.2018
Bachelors of Technology - Information Technology
Pondicherry Engineering College
05.2015
Skills
- Technical Skills
- Stakeholder Management
- Team Playing Skills
- Lesson planning
- Parent-teacher communication
- Curriculum planning
- Practical learning
- Faculty collaboration
- Time management
- Relationship building
Languages
English
Tamil
Timeline
Technical Consultant
Private and Government Sectors
12.2018 - Current
Tutorial Assistant
All One Foundation
11.2018 - 10.2019
Home Tutor
Computer Sciences
03.2012 - 11.2015
Bachelors of Technology - Information Technology
Pondicherry Engineering College
Post-Graduate Diploma - Early Childhood Education
Southern Cross University
Masters - Information Systems
Central Queensland University
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