Adi Vika Lalaciwa Baleilevuka
Yulara,NT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Room Attendant
Voyages Ayers Rock Resort
07.2022 - Current
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Checked appliances in guest rooms to determine good working order.
- Polished fixtures to achieve professional shine and appearance.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Sorted, laundered and put away various laundry items.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Increased overall efficiency by cross-training in other departments as needed during peak seasons or staffing shortages, improving team collaboration efforts throughout the hotel operation process.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
Laundry Manager
Redbrick
09.2017 - 02.2022
- Collected soiled linens and clothing and pretreated stains.
- Ensured proper handling of delicate fabrics by providing specialized instruction on care techniques.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Delivered superior customer service by responding to inquiries and complaints.
- Maintained a safe work environment through regular safety inspections and staff training sessions.
- Developed quality control measures to maintain high standards of cleanliness and presentation.
- Completed schedules, shift reports, and other business documentation.
- Improved laundry facility efficiency by implementing effective scheduling and staff training programs.
- Managed laundry sorting, washing, drying, and ironing.
- Operated machines correctly by following machine instructions and safety regulations.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with vendors to negotiate favorable contracts for laundry supplies and equipment purchases.
- Observed and adjusted machine cycle times, achieving quality results.
- Helped customers with choosing appropriate cleaning cycles and techniques.
Laundry Supervisor
Pestige Laundry
10.2009 - 03.2013
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Monitored staff performance and provided feedback to drive productivity.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
- Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
- Increased team productivity through effective delegation and supervision of tasks.
- Addressed customer feedback and complaints to maximize satisfaction.
- Increased employee performance through effective supervision and training.
- Managed laundry sorting, washing, drying, and ironing.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Improved laundry efficiency by implementing new sorting and folding techniques.
- Trained and mentored new staff on cleaning and safety protocols.
- Coordinated efficient pick-up and delivery services for off-site clients, improving overall customer experience.
Education
High School Diploma -
Training And Productivity Authority Fiji
Nadi, Fiji Islands 10.2007
Basic And Advance Computer Training
New Zealand Pacific Training Center
Nadi, Fiji Islands 09.2002
Skills
- Cleaning bathrooms
- Health and safety compliance
- Trash Collection and Disposal
- Energy conservation
Additional Information
Referres:
Ms Manorma Khan
Phone : +679 6723200
Ms. Elsie Sebasio
Phone: 0476410011
Timeline
Room Attendant
Voyages Ayers Rock Resort
07.2022 - Current
Laundry Manager
Redbrick
09.2017 - 02.2022
Laundry Supervisor
Pestige Laundry
10.2009 - 03.2013
High School Diploma -
Training And Productivity Authority Fiji
Basic And Advance Computer Training
New Zealand Pacific Training Center
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