ADNAN AJANI

Rotation 1: Risk & Intelligence Officer

• Conduct comprehensive risk assessments to identify potential illegal activities regarding tax evasion or phoenix.
• Collaborate with law enforcement agencies, intelligence community partners, to share information and coordinate efforts.
• Managed and safeguarded classified information pertaining to national security interests
• Stay abreast of evolving threats, emerging technologies, and best practices in risk and intelligence analysis.

• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Delivered exceptional customer service to personal and SMB clients, ensuring customer needs are identified and met with appropriate solutions.
• Created sales action plans to consistently meet employee retention, profit, customer experience and lending goals.
• Ensure branch compliance with weekly/monthly reporting.
• Staying up-to-date with the latest developments in the financial industry and sharing this knowledge with clients.

• First point of contact for in-branch customers
• Follow proper KYC and CDD procedures, plus a heavy focus on the correct banking procedures to ensure adherence with compliance policies
• Liaise with other departments to satisfy customer needs; Business Specialists, Home Loan Specialists, Wealth Management
• Build productive clients relationships leading to repeat and increased business

• Assisting customers and gaining valuable experience in customer service under busy and high intensity situations
• Consistently work under pressure while providing high quality service
• Able to handle multiple customer needs and various tasks

• Processing and servicing loan and mortgages
• Conduct thorough analysis of financial statements and assessment of loan request
• Experienced in using various software’s for loan processing/ lending
• Ability to maintain confidential information
• Ability to deliver quality work in a specific timeframe.