Adolphus S Khabiah

• Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the faculty.
• Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
• Assisted and collaborated with colleagues in organizing corporate events such as training seminars, open days, and hosting visiting academics.
• Scheduled regular maintenance checks on office equipment such as computers, printers, and building fixtures.
• Answered PhD candidates and internal and external stakeholders queries via emails,in -person and calls promptly and courteously.

• Checked Identification documents of all applicants for the interview •
• Briefed all applicants about the Multiple Mini Interview process.
• Helped in checking if all applicants were in the right station during the interviews

• Debriefed all applicants after interviews about managing expectations •

• Checked the data on AMP and coordinated with the Circuit manager.

• Answered phone calls and emails to provide information, resulting in an effective student eExam experience.
• Managing and confirming students' attendance of their On-campus eExam by their Allocate+ eExam location timetable.
• Verifying identification documents as part of the On-campus check-in process.
• Supporting and advising students who attempt to sit their eExam at home without prior approval-Special Consideration

• Managed files and records for students and adhered to safety procedures to prevent breaches and data misuse

• Collaborated with other volunteers to create a positive work environment.
• Organized and maintained records of volunteer hours and donations.
• Offered support and assistance to community members.
• Greeted guests and offered assistance in finding specific departments or personnel.
• Maintained accurate records and documented client data in company databases.

• Scheduled courses, booked resources & processed booking requests on the Administrate database, and answered customers' queries.
• Updated courses templates and schedules on control Excel spreadsheets and confirmed updates via email.

• Prepared delegates's course folders and packs, book invigilators and prepared exam packs

• Maintained exam schedules on Access, book exam venues & hire tables and transport

• Answered telephones to take messages or redirect calls to appropriate colleagues.

• Resolved customer issues in an efficient and timely manner.
• Handled escalated customer complaints and disputes in a professional manner.

• Processed payments and updated balances and daily customers' payment transactions.

• Processed customers' registration, coding notices, changes in marital status, and issuance of tax numbers.

• Provided general administrative support including filing documents, and scheduling appointments.

• Collaborated and organized donation drives collecting items such as books, toys, clothes, and furniture for those in need.
• Updated databases with new and modified customer databases.
• Translated clients' correspondences from Dutch to English.
• Assisted clients in need of food, clothing, and other resources.
• Actively listened to individuals experiencing indebtedness or poverty, offering emotional support where appropriate.