Summary
Overview
Work History
Education
Skills
Certification
REFERNCES
Timeline
Generic

ADOT KUOL

TAYLORS HILL,VIC

Summary

I am a motivated and driven well-rounded employee with experiences in several fields such as customer service, youth work and retail. Throughout my work experiences, i have accomplished in building strong work ethic, ability to work with others and stakeholders as well as gain strong leadership skills in management position. I have the strength to adapt to new challenges such as working under pressure in different environments, taking on responsibilities to follow company's policy and procedure and contribute in achieving business's goals and visions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mail Officer

AUSTRALIA POST
11.2016 - Current
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Youth Worker

SOUTH SUDANESE AUSTRALIAN YOUTH UNITED
02.2017 - 01.2018
  • Organising programs for the south sudanese community and liaising closely with stakeholder.
  • Talk with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Meeting with young people to identify and discuss factors affecting their lives to provide social, economic and environmental support.
  • supporting vulnerable youth from predominantly south sudanese community.

Customer Service

Myer Melbourne
07.2015 - 10.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Victoria University Secondary College - Brimbank Campus
St. Albans, VIC
2012

Skills

  • Certificate IV in Child, Youth and Family Intervention
  • Customer & Client Relations
  • Relationship-building
  • Self-Motivated
  • RSA Certificate
  • Working With Children Check
  • Graphic Design
  • Able to remain calm in stressful situations
  • Fast learner

Certification

Certificate IV in Frontline Management

Certificate III in Business Management

Certificate III Business Admin

REFERNCES

Charles Michael Baqundol

Australia Post Supervisor

Ph: *61 421 540 752

Ann kalo

Ph: *61 430 024 749

Timeline

Youth Worker

SOUTH SUDANESE AUSTRALIAN YOUTH UNITED
02.2017 - 01.2018

Mail Officer

AUSTRALIA POST
11.2016 - Current

Customer Service

Myer Melbourne
07.2015 - 10.2015

High School Diploma -

Victoria University Secondary College - Brimbank Campus

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