Adria Cubells Agraz
Brisbane,QLD
Summary
Personable, energetic and humble worker, dedicated to offering exceptional assistance to team members and clients. Skilled at increase workers efficiency while maintaining appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Easygoing worker and good vibes.
Overview
5
5
years of professional experience
Work History
Receptionist
Iberbrisa International
04.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed over 50 customers per day, increasing sales by 15%
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Dance Teacher
Asere S.L.
10.2020 - 06.2023
- Planned routines for recitals and performances.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Motivated and encouraged students to practice dance routines to work toward set goals.
Clothing Sales Assistant
FCBarcelona Store
06.2022 - 10.2022
- Cleaned, closed, and secured store at end of shift.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Greeted customers, identified needs and provided product advice.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Saxophone Instructor
Asere S.L.
10.2021 - 06.2022
- Met needs of different students by adapting teaching materials and methods.
- Provided feedback, guidance and support to students on participation and performance.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Organized activities to promote learning and increase student enjoyment.
- Created interactive activities to engage students and maximize learning.
Drama Teacher
Cambrils Town Hall
06.2021 - 09.2021
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Encouraged students to perform well and learn from failure.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Adapted teaching strategies to remain inclusive to diverse learning styles.
- Exposed students to diverse content to build perspective in drama pedagogy.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
Waiter
Les Barques Company
06.2020 - 10.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Clothing Sales Assistant
Levi's Store
09.2019 - 12.2019
- Cleaned, closed, and secured store at end of shift.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Greeted customers, identified needs and provided product advice.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Maintained organized store environment to foster pleasant shopping experiences.
Waiter
Tem Restaurant
06.2018 - 09.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Master of Arts - Acting
Nancy Tuñón Acting School
Barcelona06.2023
Bachelor of Arts - Acting
Ies Jaume I
Salou, Spain06.2019
Skills
- Great Verbal Communicator
- Experienced Worker
- Entrepreneur
- Team Leadership
- Routine Development
- Art Acknowledge
- Creativity
Languages
Catalan
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Receptionist
Iberbrisa International
04.2023 - 07.2023
Clothing Sales Assistant
FCBarcelona Store
06.2022 - 10.2022
Saxophone Instructor
Asere S.L.
10.2021 - 06.2022
Drama Teacher
Cambrils Town Hall
06.2021 - 09.2021
Dance Teacher
Asere S.L.
10.2020 - 06.2023
Waiter
Les Barques Company
06.2020 - 10.2020
Clothing Sales Assistant
Levi's Store
09.2019 - 12.2019
Waiter
Tem Restaurant
06.2018 - 09.2018
Master of Arts - Acting
Nancy Tuñón Acting School
Bachelor of Arts - Acting
Ies Jaume I
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