Adrian Emmett
Darlinghurst,NSW
Summary
Boasting over nine years of solid experience in retail management and talent acquisition, our team at COS has flourished due to my unwavering commitment to outstanding customer service and sales expertise. In the intricate world of retail, my position as Talent Acquisition for COS AUSNZ, along with my prior role as Assistant Store Manager and specialized training from NIDA, enables me to offer a comprehensive mix of industry knowledge, technical skill, and enthusiasm for inventive approaches. Our mission reflects my personal dedication to excellence and an ongoing quest for strategic enhancements.
Overview
21
21
years of professional experience
Work History
Talent Acquisition COS AUSNZ
COS
01.2022 - Current
- Developed effective relationships with external recruitment partners, ensuring alignment with company values and hiring objectives.
- Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
- Conducted thorough pre-employment screenings for potential hires, including background checks and reference verifications.
- Built strong relationships with industry professionals through networking events and association memberships.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
- Optimized candidate experience by developing a comprehensive onboarding program for new hires.
- Evaluated recruitment metrics regularly to identify areas of improvement and adjust strategies accordingly.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and establish candidate profiles.
- Trained internal recruiters on best practices for interviewing and candidate assessment, resulting in more consistent evaluations across teams.
- Partnered with HR leadership to ensure compliance with federal, state, and local labor laws throughout the recruitment process.
Assistant Store Manager
COS
04.2017 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 35 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Floor Manager
H&M
07.2016 - 04.2017
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of 50 employees to maintain smooth-running operations of shop floor.
Store Manager
Freedom Australia
07.2003 - 04.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Small Businesses -
TAFE NSW
Sydney, NSWHoly Spirit College
Certificate - Event Management
NIDA
01.2010
Skills
- Stakeholder Management
- Operational Excellence
- Interviewing
- Onboarding Processes
- Strategic recruitment
- Collaborative Leadership
- Organizational Development
- Candidate Sourcing
- Talent pipeline building
- Employee Referral Programs
- Recruitment analytics
- Employer Branding
- Candidate Experience
Locations
Greater Sydney Area
Personal Information
Title: Talent Acquisition @ COS | Talent Acquisition
Timeline
Talent Acquisition COS AUSNZ
COS
01.2022 - Current
Assistant Store Manager
COS
04.2017 - 01.2022
Floor Manager
H&M
07.2016 - 04.2017
Store Manager
Freedom Australia
07.2003 - 04.2017
Small Businesses -
TAFE NSW
Holy Spirit College
Certificate - Event Management
NIDA
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