Summary
Work History
Education
Skills
References
Timeline
Generic

Adrian Kacanic

Greystanes,NSW

Summary

I'm a 19-year-old student who is currently employed however looking to grow as a person and in my career, looking for the next chapter in my life. I am a customer-focused Retail Assistant with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. I am also a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Throughout my years I've had leadership experience during senior schooling, benefiting and growing my skills.

Work History

Casual Sales Assistant

LUSH
Sydney, NSW
10.2023 - Current
  • Created price tags and merchandise signs for new items.
  • Created a positive shopping experience for customers through effective communication skills.
  • Collaborated with other team members to ensure store was neat and organized.
  • Cross-sold products to boost overall sales purchases.
  • Demonstrated product features and answered customer inquiries regarding products.
  • Bagged or packaged purchases and wrapped gifts.
  • Organized stockroom shelves according to established guidelines.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted customers upon entry and provided assistance with product selection.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ensured that display areas were well-maintained throughout the day.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Operated cash registers accurately to process transactions quickly.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided excellent customer service by being friendly, approachable, and helpful.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Communications + Media -

The Fashion Institute
Sydney, NSW
12-2025

High School Diploma -

St Pauls Catholic College
Greystanes
09-2022

Skills

  • Goal-Oriented
  • Money Handling
  • Order Processing
  • Customer Service
  • POS System Operations
  • Positive and Professional
  • Teamwork and Collaboration
  • Product Knowledge
  • Customer Assistance
  • Phone Etiquette
  • Problem-Solving
  • Time Management
  • Product Demonstrations

References

Professional:

Riana Islam

riana.islam4@gmail.com

Personal:

Clara Kang

clarakang.lush@gmail.com

Timeline

Casual Sales Assistant

LUSH
10.2023 - Current

Bachelor of Communications + Media -

The Fashion Institute

High School Diploma -

St Pauls Catholic College
Adrian Kacanic