ADRIAN LARKINS
Margate,QLD
Summary
Successful Account and Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in Construction and FMCG products and current market trends. Over 20 years of sales and business development success.
Overview
29
29
years of professional experience
Work History
Territory Manager /Account Manager
Cement Australia
10.2016 - Current
- Responsibility for state-based key accounts
- New business acquisition
- Sales performance against targets and budgets
- Expanded territory coverage by strategically identifying and targeting high-potential accounts
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution as measured against Net Promoter Score
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Delivered customised solutions tailored to individual client needs.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
Assistant Branch Manager
National Australia Bank
09.2014 - 09.2016
- Management of branch staff and growth of home lending book
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined branch operations for increased efficiency through implementation of new processes and procedures.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Managed risk effectively through strict adherence to compliance guidelines, minimising financial losses due to fraud or errors in transactions.
Business Development Executive
Mars Chocolate
04.2010 - 09.2014
- Sales of confectionary across wholesale channels and key accounts in Queensland
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Managed a portfolio of accounts, ensuring timely delivery of products while maintaining high levels of customer satisfaction.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products to potential customers.
- Created compelling proposals that demonstrated the unique value of our products while addressing client needs and expectations.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
Area Manager
George Weston Foods
02.2009 - 04.2010
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded targets by implementing strategic sales plans and effective time management.
- Utilised CRM software to manage client information and monitor sales progress efficiently.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Managed a team of sales merchandisers
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity, particularly in the supermarket channel.
Bakery Manager
Woolworths
11.2005 - 02.2009
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Managed a team of bakers and bakery assistants to ensure quality production and reducing waste.
Customer Service, Sales, Marketing
Bosch
11.1994 - 10.2005
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Managed high call volume while maintaining a professional and friendly demeanour with all customers.
- Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Strengthened relationships with key stakeholders by coordinating promotional events.
Education
Bach Business Marketing & Tourism Management -
Victoria University
12.2002
Marketing
Advanced Diploma Marketing
Frankston, VIC11.1998
Cert IV Bread Baking -
South Bank TAFE
12.2007
Skills
- Issue Resolution
- Product Sales
- Order Management
- Relationship Building
- Product Demonstrations
- Goal Setting
- Contract Negotiation
- Channels and Distribution Knowledge
- Goals and Performance
- Sales Forecasting
- Customer Relationship Management
- Opportunities Identification
- Business Development and Planning
- Product Positioning
- Budget Management
- Business Growth
- Brand Promotion
- Business Development
- Staff Evaluation
- Pipeline Development
- Trends Analysis
- Staff Training
- CRM Software
- Marketing Expertise
- Multitasking and Organisation
- Revenue Generation
- Consultative Sales
- Sales Leadership
- Marketing Support
- Product Promotion
- Time Management
- Territory Management
- Staff Development
- Lead Prospecting
- Account Servicing
- Sales Expertise
Hobbies and Interests
- Cycling
- Gardening
- Travel
- Outdoors
- Cooking
Volunteer Experience
- Accredited AusCycling Junior Cycling Coach
- St Kieran's Primary P&F Committee
- AusCycling Commentator
References
On Request
Timeline
Territory Manager /Account Manager
Cement Australia
10.2016 - Current
Assistant Branch Manager
National Australia Bank
09.2014 - 09.2016
Business Development Executive
Mars Chocolate
04.2010 - 09.2014
Area Manager
George Weston Foods
02.2009 - 04.2010
Bakery Manager
Woolworths
11.2005 - 02.2009
Customer Service, Sales, Marketing
Bosch
11.1994 - 10.2005
Bach Business Marketing & Tourism Management -
Victoria University
Marketing
Advanced Diploma Marketing
Cert IV Bread Baking -
South Bank TAFE
Similar Profiles
Shane TollemacheShane Tollemache
Contract Supervisor and Planner at Cement AustraliaContract Supervisor and Planner at Cement Australia
Renier van ZylRenier van Zyl
Production Manager at Cement AustraliaProduction Manager at Cement Australia
Jeenal PatelJeenal Patel
IChris System Specialist at Cement AustraliaIChris System Specialist at Cement Australia
Sara MathewsSara Mathews
IT Operations Analyst/Service Desk Analyst at Cement AustraliaIT Operations Analyst/Service Desk Analyst at Cement Australia
Stanley AndrewsStanley Andrews
Warehouse Worker/Forklift Operator at AFS LogisticsWarehouse Worker/Forklift Operator at AFS Logistics