Summary
Overview
Work History
Education
Skills
References
Timeline
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ADRIAN MACDONALD

ADRIAN MACDONALD

Gold Coast,Australia

Summary

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Overview

24
24
years of professional experience

Work History

Restaurant Manager

O'Sushi
Coolangatta, QLD
09.2024 - Current
  • Oversee the day to day operations of a busy beachfront Japanese restaurant
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Coached staff on strategies to enhance performance and improve customer relations.

Restaurant Manager

Choofas Smoke House
Coolangatta, QLD
07.2023 - 08.2024
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Business Development Manager

Toll Group
Brisbane
01.2021 - 01.2023
  • Company Overview: We proudly provide innovative, flexible transport solutions to businesses throughout Australia
  • Established relationships with key decision-makers within customer's organization to promote growth and retention
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Negotiated and closed long-term agreements with new clients in assigned territory
  • Reached out to potential customers via telephone, email and in-person inquiries
  • We proudly provide innovative, flexible transport solutions to businesses throughout Australia

Manager

Advanced Hair Clinic
Brisbane
01.2018 - 11.2020
  • Medical Practice- Consultations for Hair restoration programs and surgery procedures
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed and motivated employees to be productive and engaged in work.
  • Liaising with Doctors, Nurses and surgeons
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Achieving KPI'S of new and existing sales

Business Development Manager

ATCO Structures and Logistics
Perth, Australia
01.2016 - 01.2018
  • Hire and sale of Modular buildings to the construction market, Education and Government bodies.
  • Built relationships with customers and community to establish long-term business growth.
  • Preparation of tenders and quotes for large scale projects
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Lobby Bar Manager

Royal Pines Resort
Benowa Gold Coast, Australia
01.2013 - 01.2016
  • Company Overview: Now RACV
  • Open and Close of 5 Star Lobby bar
  • A variety of jobs throughout the hotel when needed
  • Banquets and table service
  • Room service attendant
  • Now RACV

Chorley Wood Pub
London, UK
02.2005 - 03.2010
  • Open and Close of Bar
  • Waiting tables and cleaning
  • Fine dining table service

Duty Manager

The Plough Inn
Brisbane, Australia
02.2001 - 04.2003
  • Trained employees in essential job functions.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Open and close restaurant and Bar
  • 300 Patrons which we catered for on a daily basis

Education

Senior Certificate -

Brisbane Boys College

Skills

  • RSA /RSG License
  • Performance coaching
  • Team leadership
  • Passion for customer satisfaction
  • Restaurant operations management
  • Purchasing and cost control
  • Staff management
  • Full service restaurant background

References

  • Adam Beattie, Atco Structures & Logistics- Now on the board of Directors in Canada, adam.beattie@atco.com
  • Robert Gaydon, Owner- Australian School Fundraising, 0414 944 214

Timeline

Restaurant Manager

O'Sushi
09.2024 - Current

Restaurant Manager

Choofas Smoke House
07.2023 - 08.2024

Business Development Manager

Toll Group
01.2021 - 01.2023

Manager

Advanced Hair Clinic
01.2018 - 11.2020

Business Development Manager

ATCO Structures and Logistics
01.2016 - 01.2018

Lobby Bar Manager

Royal Pines Resort
01.2013 - 01.2016

Chorley Wood Pub
02.2005 - 03.2010

Duty Manager

The Plough Inn
02.2001 - 04.2003

Senior Certificate -

Brisbane Boys College

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ADRIAN MACDONALD