Recruitment Excellence: Orchestrated successful recruitment activities and strategic planning, ensuring the delivery of top-notch candidates
Mentoring and Coaching: Mentored and developed team members, fostering a cohesive and collaborative culture
Exceptional Performance: Earned recognition as Top Manager for exceptional performance, achieving a remarkable 846% growth during the challenging period of COVID-19 (April, )
Profitability Management: Sustained an impressive average Gross profit margin of 105% for Q1, Q2 & Q3 in 2020
Compliance and, : Attained a commendable WHS compliance rate of 97.8% for all associates
Demonstrated strong emotional intelligence in managing the team during the pandemic and supporting their mental health.
Proved successful working within tight deadlines and a fast-paced environment.
Lead
Alexander Mann Solutions, TA
04.2017 - 01.2019
ANZ
Recruitment Oversight: Orchestrated a full 360 recruitment role, overseeing talent acquisition for Sales, Finance, and IT roles
Data-Driven Reporting: Provided regular monthly and quarterly reporting to APAC, offering valuable insights into recruitment progress and trends
Team Management: Managed a dynamic team of 2 recruiters and 3 Talent Sourcers, ensuring their growth and success
Process Improvement: Spearheaded projects to streamline and improve the recruitment process, enhancing efficiency and outcomes
Stakeholder Collaboration: Established strong partnerships with executive hiring managers to understand their specific recruitment needs
Training and Development: Presented roadshow presentations, showcasing the recruitment process and the power of social media in talent acquisition
Provided crucial training to key stakeholders on conducting effective behavioral interviews.
Candidate Experience Enhancement: Ensured exceptional candidate experiences by effectively managing candidate relationships until their start date
Hiring Manager Guidance: Offered expert guidance and advice to hiring managers to ensure the selection of top talent and a positive candidate experience
Recruitment Tool Optimization: Pioneered improvements in recruiting tools and systems, optimizing candidate relationship management and online collaboration platforms
Product Testing: Actively participated in product testing for new recruitment software - Video My Job.
Recruitment Business Partner
ING Direct
10.2016 - 03.2017
Cycle Recruitment: Managed full 360 recruitment for the IT and Sales division, sourcing and validating talent through various channels
Process Optimization: Defined and optimized recruitment processes and SLAs, ensuring smooth operations in collaboration with internal HR functions
Talent Pool Development: Proactively recruited, sourced, and developed a talented pool of candidates to meet future talent needs
Process Enhancement: Provided valuable insights to the business on process improvements, enhancing recruitment efficiency
Mentorship: Mentored and coached 3 junior TA consultants to boost their capabilities.
Senior Talent Acquisition Partner
TAL
12.2015 - 10.2016
Recruitment Strategy: Developed and executed a robust recruitment strategy, optimizing job postings and comprehensive campaign planning
Technology Integration: Collaborated with relevant stakeholders to customize and integrate Workday for effective recruitment
Process Improvement: Identified gaps in the recruitment process and recommended continuous improvements
Interview Training: Delivered training to key stakeholders on effective behavioral interviews, ensuring adherence to legal practices
Talent Management: Demonstrated ownership and expertise in talent acquisition, onboarding, and performance management approaches
Mentorship: Mentored and coached 2 TA consultants, guiding their professional growth.
Client Relationship Manager
Manpower Group
01.2013 - 11.2015
Contingent Workforce Management: Efficiently managed the BT Wealth contingent workforce, overseeing payroll inquiries, notice periods, terminations, and end-to-end recruitment of the contractor workforce
Supplier Optimization: Conducted a thorough review of current Agency Panel suppliers, resulting in a streamlined panel optimized for efficiency
Compliance Management: Ensured strict compliance with the Panel Supplier Agreement (PSA) for agencies listed on Westpac's preferred panel
Streamlined Recruitment: Successfully implemented pre-screening tests for candidates, significantly streamlining the recruitment process and enhancing candidate selection
Process Efficiency: Mapped out the contractor workflow's current and future state processes, leading to notable process efficiencies and improvements
Supplier Matrix Development: Built a comprehensive Supplier matrix for each Business unit, enhancing supplier management and optimizing vendor relationships
Workforce Planning: Skillfully forecasted supply and demand based on required skill sets, contributing to effective and efficient workforce planning strategies
Performance Management: Created a robust performance management and recruitment workflow for contingent staff, ensuring clear and effective HR processes
Stakeholder Support: Provided extensive coaching and support to Hiring Managers on recruitment processes and various HR matters
Market Insights: Contributed market knowledge and insights, incorporating best practices into the recruitment strategy to attract top talent
Team Leadership: Demonstrated strong leadership in managing and mentoring a team of 3 Talent Coordinators, fostering their growth and success.
Territory Manager/Microsoft Specialist
Microsoft
05.2011 - 11.2012
HR & Recruitment Consultant
Microsoft
04.2009 - 05.2011
Global Talent Acquisition Manager
Reejig
Sydney, NSW
10.2021 - 01.2024
Education
SHL Certification -
SHL
Sydney
2019
Peter Berry Hogan Certification - undefined
2016
Be What’s Next Support Sales Solutions (BSBWHS408A) - undefined
2011
OH&S Consultation Certificate - undefined
2009
Workplace Training and Assessment Cert IV TAA40104 - undefined
2008
Bachelor of Business Management - UWS - Human Resource Management & Industrial
Relations
2006
Skills
Project Management/Process Improvement
Relationship Management
People Management & Leadership
Commercial and innovative recruiter
Training and Development
Reejig September 2021 – Current
Global Talent Acquisition Manager & HRBP
Strategic Technology Implementation: Spearheaded the successful initiation and implementation of new technology, including ATS (Smart recruiters) and sourcing add-ons, significantly enhancing talent acquisition processes
Multi-Location Talent Acquisition: Achieved outstanding results in talent acquisition across Sales, Customer Success, Marketing and comms, Product, and Engineering in multiple global locations (Australia, US, UK, Singapore, and Canada)
Training and Development: Designed and executed high-impact training programs that improved interviewer skills, enhanced hiring manager capabilities, and strengthened employer branding through social media
Scaling Operations: Led the expansion and optimization of the talent acquisition function, technology, and operations, scaling the team from 25 to 112 members
End-to-End Pipeline Management: Ensured consistency and excellence throughout the recruiting pipeline, from sourcing to applications, interviews, offers, and conversions
Team Leadership: Provided leadership to a team of 1 recruiter and 1 Talent Sourcer, fostering their professional growth and optimizing their performance
Diversity-Focused Hiring: Collaborated with managers to develop and execute diversity-focused hiring strategies, driving an inclusive talent acquisition process
Technology Integration: Identified and integrated innovative technologies to drive recruitment efficiency and effectiveness
Candidate Experience Enhancement: Implemented a seamless on/offboarding process, resulting in a positive candidate experience
HR
Performance Improvement and Goal Setting: Orchestrated and facilitated performance improvement plans for employees, establishing clear goals, providing ongoing feedback, and evaluating employee performance to ensure alignment with organizational objectives
Compensation and Benefits Administration: Led the process of setting competitive employee compensation and benefits packages, including calculating Short-Term Incentives (STIs) and guiding employees through Employee Stock Ownership Plans (ESOP)
Employee Engagement and Retention Strategies: Developed comprehensive strategies to promote employee engagement and enhance retention rates, emphasizing career growth opportunities and fostering a positive work environment
Using data on employee turnover rates to assess the financial impact and implementing strategies to reduce attrition
Talent Pool Management: Managed both internal and external talent pools, with a specific focus on defining clear career pathways to facilitate talent development and succession planning
Feedback and Improvement Initiatives: Proactively gathered feedback from tech employees through surveys and in-depth discussions to continually enhance their work experience, aligning their needs with organizational goals Devised and executed initiatives to strengthen the team's sense of purpose, ownership, and collaboration, resulting in improved overall team performance and cohesion
Separation and Exit Management: Effectively managed the separation process for employees, handling various scenarios such as resignations and terminations Conducted thorough exit interviews to gain insights into employee departures, using this feedback to implement process improvements and enhance employee retention strategies
Strategic Manager - Adecco June 2019 – September 2021 [Role Made Redundant]
Strategic Account Management:
Managed and nurtured strategic Tier1 accounts for major brands like Microsoft, Google, SAP & Cisco, achieving a cumulative value of $20M
Team Leadership: Led and inspired a high-performing team of 5 recruiters, 2 Contract Care Consultants & 2 resources, delivering exceptional results