SHONNELLE PAKU
DAYTON,WA
Summary
Experienced and reliable Team Manager and analytical problem solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Inbound Supervisor
DB Schenker
10.2023 - 06.2024
- Managed employee schedules, approving time off requests, and adjusting staffing levels as needed to accommodate fluctuations in workload.
- Contributed to overall company success by sharing best practices and insights with other supervisors and clients fostering a culture of continuous improvement.
- Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.
- Assessed employee performance through regular evaluations, identifying top performers for recognition and providing constructive feedback when needed.
- Established safety protocols and conducted regular inspections, leading to a safer work environment for employees.
- Maintained compliance with industry regulations by staying informed of current standards and updating policies as necessary.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
DC Team Manager
Super Retail Group
01.2021 - 10.2023
- Evaluated employee performance and coached and trained team members, increasing quality of work, employee motivation, succession plans and upskilling
- Cross-trained existing employees to maximize team agility and performance
- Delivered regular team meetings for aligned work towards common goals, safety information and peak planning
- Onboarded new employees with training and new hire documentation
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Ensured timely delivery of goods by closely monitoring shipment progress and addressing potential delays.
- Developed comprehensive contingency plans to address unexpected disruptions in transportation processes. Managed senior-level personnel working with DCM to achieve operational target and maintain position of budgets
- Maintained professional, organized, and safe environment for employees and patrons
- Responsible for a team running the National Online ordering Department for large Auto and Leisure brands
- Coordinating orders for Commercial customers and Trade partners
- I have led this department through peak seasons and multiple online sales promotions
- Working with external departments to ensure customer satisfaction
- Tasks included releasing orders from the mainframe to the WMS, coordinating customer, trade and commercial orders within a
DC Team Leader
Super Retail Group
01.2018 - 01.2021
DC Team Member
Super Retail Group
01.2016 - 01.2018
General Hand and Labourer
CSL Behring Pharmaceuticals
03.2014 - 12.2016
- Company Overview: CSL Limited is a multinational pharmaceutical company that develops, manufactures and markets products to treat and prevent serious human medical conditions
- Performing tasks following procedure in a pharmaceutical grade environment
- Preparation of pharmaceutical product for storage / further processing
- Tasks included receiving dispensed products, storage of these products, operating machinery including pallet jacks and plastic wrappers, conscientious handling of product and inspection of vessels, monitoring production line activity within a GMP pharmaceutical environment
- CSL Limited is a multinational pharmaceutical company that develops, manufactures and markets products to treat and prevent serious human medical conditions
Vic Roads Database
Salmat Pty Ltd
01.2009 - 01.2012
- Company Overview: This company provides clients with all document handling requirements, mass print production, mail services, archiving, advertising and online data retrieval services
- Receival of all documentation for VicRoads, entering information into database and preparing documents for archiving
- Tasks included secure document handling, processing and receiving payments, processing all licences and registrations, archiving of documents, printing letterheads and email generated letters, warehouse storage and retrieval of stock
- This company provides clients with all document handling requirements, mass print production, mail services, archiving, advertising and online data retrieval services
Education
Certificate III - Logistics
Waiariki Polytechnic
01.2010
Certificate III - Warehousing
Waiariki Polytechnic
01.2010
Certificate V - Computer Programming and Software Technology
Rotorua Girls High School
01.2001
Certificate - English
Open Polytechnic of New Zealand
01.1999
Skills
- Strategic planning
- Problem solving
- Leadership
- Team work
- Communication
- Initiative
- Microsoft Office
- Microsoft Database
- Adobe Publisher
- Microsoft Excel
Timeline
Inbound Supervisor
DB Schenker
10.2023 - 06.2024
DC Team Manager
Super Retail Group
01.2021 - 10.2023
DC Team Leader
Super Retail Group
01.2018 - 01.2021
DC Team Member
Super Retail Group
01.2016 - 01.2018
General Hand and Labourer
CSL Behring Pharmaceuticals
03.2014 - 12.2016
Vic Roads Database
Salmat Pty Ltd
01.2009 - 01.2012
Certificate III - Warehousing
Waiariki Polytechnic
Certificate V - Computer Programming and Software Technology
Rotorua Girls High School
Certificate - English
Open Polytechnic of New Zealand
Certificate III - Logistics
Waiariki Polytechnic
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