Adrian Wagner
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed cocktail bartender with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Bar Manager/Assistant Manager
Sunny Boy Beach Club
06.2021 - 10.2024
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Consulted with managers to organize special events and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Reduced inventory losses by managing beverage inventory with Excel.
- Developed drink menu with creative cocktails, contemporary wines and local beers.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Food and Beverage Supervisor
The Manhattan Bar & Grill
03.2021 - 06.2021
- Planned operations to effectively cover all needs while controlling costs and ensuring excellent customer service.
- Provided relevant training to new or less experienced staff as needed.
- Opening the restaurant for the day, including stock management, seating plans, bar and floor cleanliness, as well as prepping the bar for service.
- Made a number of different cocktails and coffees for customers while maintaining excellent quality and speed of service.
- Worked in tandem with kitchen staff to ensure that the customers needs and requests were met at a high standard.
Restaurant Supervisor
The Leighoak
04.2018 - 03.2021
- Prepared the bar and the restaurant floor for service.
- Organized any seating requirements for the day, especially within Covid safe regulations.
- Maintained a high quality of service to customers at all times.
- Prepared simple drinks and coffees.
- Maintained bar cleanliness.
- Operated the TAB outlet. (redeeming and issuing vouchers, placing verbal bets, showing customers how to operate the EBT)
Restaurant Supervisor
The Clubhouse Bar & Bistro
10.2015 - 02.2018
- Bar work (serving, cleaning, restocking, making coffee)
- Running the pass (Running food out to tables, organizing function food)
- Cleaning (Clearing and resetting tables, wiping chairs down)
- Organizing the Restaurant (Seating plans, service runsheets, bookings)
- Open (Prepping the venue for the day, ensuring fridges are stocked, tables are set, prepping the tills, ATM, and TAB, checking voicemails, organizing bookings and functions for the day)
- Close (Packing the restaurant down, cleaning the bars, putting away glassware, counting tills, balancing the TAB, counting the safe, locking doors, setting the alarm)
- Training new staff (Ensuring that they were comfortable working autonomously in each section)
Education
Cert 4 in Sound Production -
Wodonga TAFE
2015
Yr12 VCE -
Wodonga Senior Secondary College
2013
Skills
- Drink Service (Cocktails, coffee, beer/wine/spirits)
- Classic Cocktails/Customer Requests
- Inventory Management/Stock Control
- Service Training (specifically new staff/cross training)
- Bar Organization (cocktail ingredients prep, dessert prep, batching, garnish prep, stock rotation)
- TAB Operation
- POS Operation (transaction processing, end of service balancing)
- Food Service (3-Plate carrying, ensuring quality of food presentation)
- Complaint Resolution
- Function Organization
Certification
- Responsible Service of Alcohol
- Cert IV in Hospitality - SIT40422 (22/05/2024)
References
Jimmy Christo - BJBAC Partner/Owner
0412 352 131 - jimmy@bjbac.com.au
William Harris - Sunny Boy Restaurant Manager
0425 193 408 - williamharris777@outlook.com
Michaela Bonnici
0432 012 238 - michaela_bonnici2@hotmail.com
Timeline
Bartender/Bar Manager/Assistant Manager
Sunny Boy Beach Club
06.2021 - 10.2024
Food and Beverage Supervisor
The Manhattan Bar & Grill
03.2021 - 06.2021
Restaurant Supervisor
The Leighoak
04.2018 - 03.2021
Restaurant Supervisor
The Clubhouse Bar & Bistro
10.2015 - 02.2018
- Responsible Service of Alcohol
- Cert IV in Hospitality - SIT40422 (22/05/2024)
Cert 4 in Sound Production -
Wodonga TAFE
Yr12 VCE -
Wodonga Senior Secondary College
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