Summary
Overview
Work History
Education
Skills
Timeline
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Adrian West

Brisbane

Summary

Dynamic professional with experience at Big W. Passionate about customer service, dedicated to delivering high-quality experiences. Recognized regularly for a strong focus on efficient communication, easy-going and compassionate nature and ability to multi-task.

Overview

4
4
years of professional experience

Work History

Big W Team Member

Big W
10.2023 - 05.2025
  • Made life easier for costumers, putting their needs and wants first with patience and empathy.
  • Ensured loss prevention by improving store layouts, spotting suspicious behaviour, tracking inventory and attaching security tags to items.
  • Maintained filling and replenishing of stock for a pleasant shopping experience.
  • Kept work areas clean and hygienic at all times to maximise safety and customer satisfaction.
  • Proficient in item ticketing, rotating stock and food write-offs.

Bond Cleaner

Top Dollar Cleaning
04.2021 - 10.2023
  • Further developed skills in reliability and punctuality with early morning starts.
  • Driving sales through effective communication with clients.
  • Strengthened time management skills to meet deadlines.
  • Enhanced cleanliness by performing thorough daily cleaning tasks, including waste disposal, sweeping, dusting, disinfecting, window cleaning, vacuuming and mopping.
  • Self-motivated and able to work efficiently through long hours and day-to-day operations.


Education

Calvary Christian College
Townsville, QLD
11-2022

Townsville Creative Technologies College
Townsville
11-2021

Skills

  • Cash handling proficiency
  • POS System Operation
  • RF Unit trained
  • Customer service
  • Problem-solving
  • Positive attitude
  • Store maintenance
  • Cultural awareness
  • Multi-tasking

Timeline

Big W Team Member

Big W
10.2023 - 05.2025

Bond Cleaner

Top Dollar Cleaning
04.2021 - 10.2023

Calvary Christian College

Townsville Creative Technologies College

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Adrian West