Adriana Allegra
Plumpton ,NSW
Summary
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion. Track record of maintaining high safety standards and operational efficiency.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Manager
NAT Logistics
04.2016 - 06.2024
- Enter customer orders / purchase orders
- Schedule and setup Inbound/Outbound deliveries
- Crosschecking all orders going Inbound/Outbound
- Operate forklift and other equipment
- Loading & unloading containers and company trucks
- Receive/Check In material and enter into system
- Pick/Load customer orders
- Maintain clean environment
- Multi-tasking ability / willing to cross-train on other jobs
- Adhering to all Company policies + ensuring compliance w health & safety legislations
- Oversee warehouse, truck, customer service operations and staff
- Reporting daily to the Manager and main office
- Liaising with transport companies, suppliers and clients
- Controls inventory levels by conducting physical counts; reconciling with data system
- Assist Customers on phones & in person when they visit warehouse
Waitress
Enzo's Cucina
08.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Assistant
Viaduct Imports
01.2016 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Hairdressing Assistant
Deep Hair Crew
02.2013 - 04.2016
- Carried out simple hair treatments under supervision of qualified stylist's to gain experience while establishing rapport with existing & new clientele
- Operated Front reception desk, taking appointments, upselling of Products, & processed payments
- Responded to customer enquiries on phone, via email and in person
- Kept salon clean, tidy, hygienic and up to standards at all times
- Sanitized workstations and salon equipment
Customer Service Officer
C&S Logistics
10.2012 - 04.2016
- Reception duties including answering phones, booking and confirming transfers and entering of new client details on CARGOWISE EDI software
- Meet and greet clients and provide exceptional customer service
- Ensure all incoming phone calls are attended to in a prompt and courteous manner
- Enter customer orders / purchase orders / receivals
- Crosschecking all orders going Inbound/Outbound
- Receive/Check In material and enter into system
- Maintain clean environment
- Multi-tasking ability / must be willing to cross-train on other jobs
- Adhere to all OH&S and Company policies
- Reporting daily to the Manager and main office
Education
High School Diploma -
Loyola Senior High School
Mt Druitt10-2012
High School Diploma -
St Agnes High School
Rooty Hill, NSW01-2010
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Transportation coordination
- Logistics planning
- Materials handling
- Stock control
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Critical thinking
- Warehouse organization
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Material handling
- Daily operations management
- Heavy lifting
- Order picking and processing
- Detail-oriented
- Distribution and warehousing
- Inventory reconciliation
- Team building
- Data entry
- Safety protocols
- Forklift operation
- Task prioritization
- Work Planning and Prioritization
- Safety standards
- Shipment tracking
- Safety management
- Route planning
- Customer relationship management
- Conflict resolution
- Operations management
- Equipment inspections
- Goal setting
- Documentation
- Cash handling
- Point of sale operation
- Opening and closing procedures
- Processing payments
- Strong multitasking
- Cleanliness
- Order taking
- Safe food handling
- Handling complaints
Certification
- Forklift Certification
- Certified Data Professional (CDP)
- Commercial Driver's License (CDL) - NSW.
- RSA
Languages
English
Native or Bilingual
Italian
Limited Working
Timeline
Waitress
Enzo's Cucina
08.2023 - 01.2024
Warehouse Manager
NAT Logistics
04.2016 - 06.2024
Sales Assistant
Viaduct Imports
01.2016 - 01.2023
Hairdressing Assistant
Deep Hair Crew
02.2013 - 04.2016
Customer Service Officer
C&S Logistics
10.2012 - 04.2016
High School Diploma -
Loyola Senior High School
High School Diploma -
St Agnes High School
Similar Profiles
Irving SillasIrving Sillas
Truck Driver at NAT LogisticsTruck Driver at NAT Logistics
Emily RezvaniEmily Rezvani
Producer at Life Below Zero - Nat GeoProducer at Life Below Zero - Nat Geo
Yariela Cardenales OrtizYariela Cardenales Ortiz
Customer Service Representative at Nat Tribe LLCCustomer Service Representative at Nat Tribe LLC
Sheila Morato, CPASheila Morato, CPA
Financial Accountant at The GEO Group Australia Pty LtdFinancial Accountant at The GEO Group Australia Pty Ltd
JYSIAH UELEJYSIAH UELE
Production Line Worker at Chandler MacleodProduction Line Worker at Chandler Macleod