ADRIANA ALVES
Narangba,QLD
Summary
Detail-oriented administrative team member well-versed in data entry, customer relations and recordkeeping. Familiar with accounts receivable and collections operations. Excellent multitasking and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Adm/ Receptionist
Miracle Workers Massage
10.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by filing documents, and managing office supplies inventory.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
BILLING ASSISTANT
Oto-Sonic Bernafon
06.2011 - 06.2019
- Manager financial data to discover outstanding invoices
- Collect and sort all invoices, credit, bill and order statements
- Enter all relevant data into an accounting software
- Draft invoice statements for customers and vendors
- Utilize electronic, standard and certified mail services to deliver invoices.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Streamlined the invoicing process for increased efficiency through close collaboration with the accounts receivable team.
- Assisted in conducting regular audits of the billing system to identify discrepancies and implement corrective actions promptly.
- Ensured compliance with company policies and industry regulations while processing client billings, minimizing legal risks and potential fines.
Office Cleaner
B.I.C. SERVICES Pty Ltd
02.2020 - 10.2023
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
- Ensured a safe workspace by timely reporting of potential hazards or maintenance needs to management.
Cashier
ONMIN RECRUIT - Hospitality
04.2021 - 11.2021
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor Degree in Accounting -
Universidade Uninove
02.2019
Skills
- File Management
- Administrative Support
- Invoice Generation
- Tracking Spreadsheets
- Problem Solving
- Attention to Detail
- Multitasking Abilities
- Data Entry Proficiency
References
Christopher Cox, Axiom Business Development Manager, 0415611339
Timeline
Adm/ Receptionist
Miracle Workers Massage
10.2021 - 05.2022
Cashier
ONMIN RECRUIT - Hospitality
04.2021 - 11.2021
Office Cleaner
B.I.C. SERVICES Pty Ltd
02.2020 - 10.2023
BILLING ASSISTANT
Oto-Sonic Bernafon
06.2011 - 06.2019
Bachelor Degree in Accounting -
Universidade Uninove
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