Adriana Bilicich

● Manage all enquiries and liaise with owners and tenants

● Assist in the collection of bonds, deposits, rents, fees or other charges in connection with leases

● Manage all requests for maintenance in a timely manner

● Oversee content and production of marketing materials for rental properties in print and online

● Preparation of lease agreements

● Conduct routine inspections and PCRs where required

● Perform administrative duties where required

• Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
• Investigated and resolved any tenant complaints.
• Streamlined property management processes for improved efficiency and cost savings.
• Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
• Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
• Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
• Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
• Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
• Conducted regular property inspections to ensure compliance with safety regulations and company standards.
• Attracted tenants by advertising vacancies and personally showed units to potential renters.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.

● Maintained the CMMS system capturing all Preventative and Reactive work orders.

● Assisted with the management of subcontractors and document maintenance progress.

● First point of contact with internal and external customers relating to the contract

● Provide general administration assistance such invoices and purchase orders.

● Allocate work orders as required to ensure contract requirements are achieved.

● Inspections of the Industrial & Commercial buildings to ensure that the work is being completed.

● Co-ordinating of contractors and business units to ensure works are completed for Montlys, PPMS and CASA

● Manage all enquiries and liaise with owners and tenants

● Assist in the collection of bonds, deposits, rents, fees or other charges in connection with leases

● Manage all requests for maintenance in a timely manner

● Oversee content and production of marketing materials for rental properties in print and online

● Preparation of lease agreements

● Conduct routine inspections and PCRs where required

● Perform administrative duties where required

• Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
• Investigated and resolved any tenant complaints.
• Streamlined property management processes for improved efficiency and cost savings.
• Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
• Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
• Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
• Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
• Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
• Conducted regular property inspections to ensure compliance with safety regulations and company standards.
• Attracted tenants by advertising vacancies and personally showed units to potential renters.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.

● Manage all enquiries and liaise with owners and tenants

● Assist in the collection of bonds, deposits, rents, fees or other charges in connection with leases

● Manage all requests for maintenance in a timely manner

● Oversee content and production of marketing materials for rental properties in print and online

● Preparation of lease agreements

● Conduct routine inspections and PCRs where required

● Perform administrative duties where required

• Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
• Investigated and resolved any tenant complaints.
• Streamlined property management processes for improved efficiency and cost savings.
• Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
• Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
• Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
• Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
• Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
• Conducted regular property inspections to ensure compliance with safety regulations and company standards.
• Attracted tenants by advertising vacancies and personally showed units to potential renters.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.

List of Jobs that I have done throughout my time

● Manage a portfolio of up to 100 to 150 end to end ( advertisements, pcrs, fbi's, inspections, maintenance, trust accounting, bonds etc)

● Trust accounting, end of month, payment of creditors

● Kpi's ensuring that they are meet on a monthly basis

● Liaising with owners and tenants ensuing the properties are being maintained

● Liaising with sales agents when they have properties on the market for sale to ensure smooth transition

● Working with staff to ensure that they are managing properties well and helping them them situations

● Bdm work, marketing, cold calling signing up of new managements

For a short period I was regional operations manager from April to June this year - I only did this for short while as i needed to care for my grandmother who was ill and needed to take her to her dr appointments.

● Work with management on restructure of the north hub

● Managing staff, prepare work schedules and assigning duties

● Conducted interviews, in conjunction with Hr department for new staff

● Ensuring policies and procedures are followed and implemented new procedures

● Reporting and evaluations on progress of company business procedures

Property manager with a portfolio of 130 rental properties

● have also managed up to 250 properties with a assistant

● Manage all enquiries and liaise with owners and tenants

● Assist in the collection of bonds, deposits, rents, fees or other charges in connection with leases

● Manage all requests for maintenance in a timely manner

● Oversee content and production of marketing materials for rental properties in print and online

● Preparation of lease agreements - Conduct routine inspections and PCRs where required

● Perform administrative duties where required

● Attended court and have extensive experience in mediation and resolution between parties attending court.

Property Manager

● Managed all the northern district of DHA housing including Regional WA

● Dealt with ingoing and and outgoing of staff into properties

● Ensuring the properties are refurbished to a high standard before new clients move in

● Handled communication of maintenance and all general enquiries on the properties