Service-oriented Sales Manager with more than 3+ years of experience developing relationships and partnerships, servicing accounts. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
14
14
years of professional experience
Work History
Assistant Club Manager
Goodlife Health Clubs Royal Park
Royal Park, SA
08.2020 - Current
Organized promotional events and interacted with community to increase sales volume.
Leading a team of two sales consultants -Staff training -Rosters -Teams KPIs -Reporting to Genera Club Manager -Weekly conference calls -Supporting team members.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Achieved top BPC Club in our SA region 3 months consecutively
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Senior Membership Consultant
Goodlife Health Clubs Royal Park
04.2020 - 07.2020
Leading a team of two sales consultants -Staff training -Rosters -Teams KPIs -Reporting to Regional Manager -Weekly conference calls -Supporting team members.
Membership Consultant
Goodlife Health Clubs West Lakes
02.2018 - 04.2020
Maintaining and growing a lead based
-Follow up service calls
-Building rapport with members and potential members
-Achieving KPIs
-Being self sufficient
- Top club in SA through our pre-sales.
Retail Sales Consultant
Cotton On
Adelaide, SA
02.2015 - 06.2016
Assist customers in choice of products -Maintain shelves and product displays -Open and close shop -Provided hair services to existing clientele.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Answered product questions with up-to-date knowledge of sales and store promotions.
Owner and Operator
Black Envy Hair
Seaton, SA
07.2012 - 10.2014
Time management and organization of day to day running of the business -Budgeting -Ordering and maintaining stock levels -Customer service - Providing services to clients -Marketing and promoting business -Time management -Built and strengthened new and existing relationships with clientele -Met weekly sales targets -Training staff and organising training seminars -Staff wages and rostering.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Sales Assistant
Katies
21C
, SA
08.2004 - 10.2006
KPI's Met and monitored
-Assisted in stock management
-Visual merchandising
-Customer service
- Assisting in management of staff.
Customer service
Price Attack
KilKenny, SA
02.2003 - 03.2004
Providing services to clients
Building and maintaining client relationships
End of day till and morning till
Training of apprentices
Meeting weekly targets provided by bosses
Assisting customers -Stock Control.
Apprentice Hairdresser
Groove Hair Cutters
Adelaide, SA
11.1998 - 11.2002
Assisting seniors in day to day duties
Customer service
Providing a service to clients
Maintaining cleanliness of salon
Attending work seminars, training nights of services and products
Education
Hairdressing
Certificate in Hairdressing Academy
Training of Hairdressing Adelaide, SA 5000 -
Seaton High SchoolShermans
Emerging Leader Program - Management
Goodlife Health Clubs
Royal Park
02.2021 - Current
Skills
Staff training/development
undefined
Timeline
Emerging Leader Program - Management
Goodlife Health Clubs
02.2021 - Current
Assistant Club Manager
Goodlife Health Clubs Royal Park
08.2020 - Current
Senior Membership Consultant
Goodlife Health Clubs Royal Park
04.2020 - 07.2020
Membership Consultant
Goodlife Health Clubs West Lakes
02.2018 - 04.2020
Retail Sales Consultant
Cotton On
02.2015 - 06.2016
Owner and Operator
Black Envy Hair
07.2012 - 10.2014
Sales Assistant
Katies
21C
08.2004 - 10.2006
Customer service
Price Attack
02.2003 - 03.2004
Apprentice Hairdresser
Groove Hair Cutters
11.1998 - 11.2002
Hairdressing
Certificate in Hairdressing Academy
Training of Hairdressing Adelaide, SA 5000 -