ADRIANA BRKIC

• Managed guest interactions and professional correspondence, ensuring clear and effective communication.
• Processed bookings, payments, and inquiries, maintaining accuracy in administrative operations.
• Adapted to a fast-paced environment, handling multiple priorities efficiently.
• Coordinated documentation and maintained organized records, supporting seamless workflow.

Developed strong problem-solving and customer service skills, assisting clients with various requests.

• Worked across multiple restaurants and bars within DOMA Hotels, delivering tailored service in casual, upscale, and high-volume environments.
• Skilled in bar service, drink preparation, and catering to diverse guest preferences.
• Assisted with function catering, ensuring seamless food and beverage service for events.
• Adapted communication style to suit different restaurant atmospheres, balancing relaxed hospitality with formal service.
• Thrived in fast-paced environments, maintaining efficiency during peak service hours.

• Focused on guest interactions, providing professional and welcoming service across the hotel.
• Managed room service requests, ensuring prompt and high-quality in-room dining experiences.
• Assisted guests with inquiries, reservations, and general hospitality needs.
• Supported event catering, helping coordinate dining experiences for private functions.
• Maintained high standards in housekeeping and guest areas to enhance comfort and satisfaction.