Summary
Overview
Work History
Education
Skills
Attributes
Painting and Photography
Languages
Timeline
Generic

Adriana Jasiecki

Camira,QLD

Summary

As a well-experienced industry professional with strong leadership skills, I seek a position where I can continue to apply my various skills and attributes. Throughout my career I have been recognised for my ability to take initiative and complete my duties with due care. While I have demonstrated strong leadership skills, I am just as effective working within a team environment. Beyond my professional experiences, I have completed relevant qualifications and I have maintained my skills and knowledge through continual learning and development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Senior Administrator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

16
16
years of professional experience

Work History

Senior Administrator

Ducis Project
02.2021 - Current
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
  • Responded to, researched and resolved issues from internal staff, external departments and customers.
  • Delegated tasks, monitored compliance and implemented performance improvement plans.
  • Established strong relationships with vendors and suppliers, negotiating favorable contracts to secure cost-effective services for the company.
  • Developed comprehensive training programs for new employees, ensuring a smooth onboarding process and rapid integration into the team.
  • Maintained up-to-date records of all personnel files, ensuring compliance with legal requirements and easy access to information when needed.
  • Maintained personnel records and updated internal databases to support document management.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Collecting timesheets from all employees and entering them to spreadsheet
  • Xero Payroll
  • Creating invoices ,Purchase orders,bills
  • reconciling invoices on daily basis

2IC Manager

Eden Academy
07.2020 - 02.2021
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
  • Managed budgets effectively by optimizing resource allocation, reducing costs, and ensuring optimal financial health.
  • Spearheaded successful project management efforts by establishing clear goals, timelines, and resources allocation plans.
  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Performed comprehensive risk assessments to identify potential threats to organizational objectives and implemented proactive mitigation measures accordingly.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Franchisee

Stellarossa
11.2014 - 01.2019
  • Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
  • Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
  • Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
  • Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
  • Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
  • Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
  • Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
  • Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
  • Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
  • Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
  • Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

2IC

G8 Education
06.2009 - 11.2014
  • Manage day to day operations of the café and comply with company processes and policies
  • Lead a team of staff and provide training to ensure they comply with WHS policies and KPIs
  • Provide customer service assistance and recommend suitable menu items as required
  • Perform administrative duties including banking, marketing, and staff file management.

Assistant Group Leader

ABC Centre
07.2007 - 06.2009
  • Assist the daycare manager and oversee a team of staff while ensuring the safety of all children
  • Prepare reports in relation to child behaviour and liaise with parents / caregivers
  • Facilitate learning and physical activities for children
  • Assist with managing the daycare and tidy the facility at close of business.

Education

High School Diploma -

TAFE Queensland
TAFE Queensland

Certificate in Xero -

The Career Academy
03.2023

Advanced Certificate in Xero -

The Career Academy
03.2023

Certificate in Xero Payroll -

The Career Academy
03.2023

Xero Advisor Certified -

XERO
03.2023

Xero Payroll Certified -

XERO
03.2023

Diploma: Children Services -

TAFE New South Wales
01.2013

Certificate III: Children Services -

TAFE New South Wales
01.2012

Skills

  • Recordkeeping Expertise
  • Travel Coordination
  • Office Administration
  • Office Management
  • Decision Making
  • Time Management
  • Organizational Skills
  • Staff Supervision
  • Resource Allocation
  • Timesheet Processing
  • New Hire Onboarding
  • Supplies Ordering

Attributes

  • Personable: engages well with people of diverse personalities and cultures.
  • Resilient: embraces challenge and performs effectively under high pressure.
  • Self Sufficient: performs effectively without guidance or supervision.
  • Collaborative: performs well in groups and contributes to team objectives.
  • Problem Solving: effective in identifying issues and providing timely solutions.
  • Communication: well-spoken and communicates effectively with influence.

Painting and Photography

My passion revolves around the dual realms of painting and photography. Through the strokes of a brush or the click of a camera shutter, I find avenues for self-expression and creativity. In the world of painting, I delve into colors, textures, and forms, each stroke telling a unique story. This hobby not only allows me to explore my artistic side but also serves as a therapeutic retreat, providing moments of tranquility and introspection.

On the flip side, my camera becomes a tool for capturing the beauty of the world around me. Landscape photography, in particular, lets me freeze moments in time, preserving the allure of nature and urban landscapes alike. Combining these two artistic pursuits allows me to see the world with a discerning eye, appreciating both the subtle details and the broader compositions that surround us.

Whether I'm lost in the vibrant hues of a canvas or framing the perfect shot through my lens, the synergy of painting and photography enriches my life with a continual journey of inspiration and artistic fulfillment.

Languages

Slovak
Native or Bilingual

Timeline

Senior Administrator

Ducis Project
02.2021 - Current

2IC Manager

Eden Academy
07.2020 - 02.2021

Franchisee

Stellarossa
11.2014 - 01.2019

2IC

G8 Education
06.2009 - 11.2014

Assistant Group Leader

ABC Centre
07.2007 - 06.2009

High School Diploma -

TAFE Queensland

Certificate in Xero -

The Career Academy

Advanced Certificate in Xero -

The Career Academy

Certificate in Xero Payroll -

The Career Academy

Xero Advisor Certified -

XERO

Xero Payroll Certified -

XERO

Diploma: Children Services -

TAFE New South Wales

Certificate III: Children Services -

TAFE New South Wales
Adriana Jasiecki