Adriana Martins
Kellyville,NSW
Summary
Dedicated and experienced Registered Nurse with over 20 years of expertise in aesthetic medicine, sales, and training. Committed to upholding nursing core values, prioritizing patient safety, and fostering collaborative teamwork. Skilled in providing exceptional care, building strong relationships with healthcare customers, and driving sales growth. Seeking a contract role where to leverage gathered extensive experience and continuous professional development to deliver outstanding results and contribute to an organization's success.
Overview
17
17
years of professional experience
Work History
Director/Cosmetic Nurse Specialist
Aesthetic Consultant Pty Ltd
01.2012 - Current
- Registered nurse specializing in treating signs of ageing, through patient education and empowering patients to make educated decisions about their treatment plans
- Over 15 years of experience in cosmetic nursing, specializing in non-surgical cosmetic treatments
- Developed and implemented training programs for new staff on advanced aesthetic procedures
- Contractor for various companies providing clinical training to customers within Aesthetic specialty following company procedures and protocols.
- Presenter and clinical trainer at various industry conferences and training symposiums
- Demonstrated strong leadership skills in managing patient expectations and providing exceptional care.
- Mentored new staff members in proper techniques and protocols for cosmetic nursing, fostering supportive and knowledgeable team environment.
- Performed various non-surgical cosmetic procedures for improved patient appearance and confidence.
- Maintaining high level of clinical expertise through continuous professional development and training in new techniques and technologies.
- Enhanced patient satisfaction by providing personalized cosmetic consultations and recommending appropriate treatments.
- Educated patients on post-treatment care instructions to promote healing, minimize complications, and optimize results.
- Provided exceptional customer service by addressing inquiries promptly, resolving concerns professionally, leading to positive online reviews.
- Participated in local community events promoting clinic''s services, increasing brand visibility and attracting new clients.
- Ensured patient safety by adhering to strict infection control protocols during all procedures.
- Increased clinic efficiency by managing patient scheduling, documentation, and follow-up appointments.
- Conducted pre-appointment assessments to determine suitable candidates for various cosmetic procedures, ensuring optimal treatment outcomes for each patient.
- Remained current on industry trends by attending conferences and workshops regularly, allowing provision of cutting-edge treatments within clinical practice.
- Managed inventory levels of supplies and equipment necessary for cosmetic treatments, reducing waste while maintaining availability for all services offered in clinic.
- Collaborated with multidisciplinary team of healthcare professionals to ensure optimal patient care and treatment outcomes.
Specialist Representative
INova Pharmaceuticals
01.2018 - 01.2019
- Responsible for segmentation of specialists : Endocrinologists, Bariatric Surgeons, Obstetrics & Gynecology, Cardiologists and Psychiatrists to ascertain positioning on Obesity Management and pharmacotherapy use
- Achieved 130% sales target by building relationships and executing strategic account plans
- Conducted product presentations and training sessions to healthcare professionals
- Collaborated with cross-functional teams to develop and implement marketing initiatives.
- Boosted revenue growth through successful negotiation and closing of high-value contracts with key clients.
Account Specialist
INova Pharmaceuticals - Valeant
08.2016 - 12.2017
- Relationship management - built productive client relationships resulting in driving additional sales and delivering outstanding customer service
- Ability to build relationships beyond completing sale to ensure ongoing business and block from potential competitors
- Marketing and Promotion - involvement with Management and Marketing team regarding execution of various Physician and practice support programs
- Effectively delivered Obagi Excellence Training event have leveraged event with opening new accounts and growing Obagi sales by 81%
- Executed VIP Fraxel and Thermage events resulting in increased treatment numbers and sales in Fraxel &Thermage tips
- Collaborated with sales team to identify opportunities for account growth.
Director/Cosmetic Nurse Specialist
Aesthetic Consultant Pty Ltd
01.2012 - 06.2016
- Aesthetic Consultant focuses on the medical aesthetic & beauty industry supporting physicians, business owners and health care professionals succeed in developing profitable medical, spa & cosmetic medical clinic's nationwide
- Devising & implementing various clinic tools, which have been tested and proven to work along with marketing strategies to define the clinics' unique marketing position, so the right clients are attracted & recruited
- Address client retention & attrition rates and develop strategies to increase these numbers
- Development of various clinical training modules for new medical professionals wanting to embark in aesthetic industry and for those wanting to up skill and maintain abreast of current treatments on offer
- Managed clinic operations, increased client base through marketing strategies and promotional events.
Clinical - Development Manager
Beauty Logic
08.2012 - 12.2012
- Partnered with clinic medical director to assist in development, set-up and launch of 'state-of-the - art' cosmetic medical clinic
- Responsible for equipment sourcing, staff recruitment, devising of various policies & procedure manuals, liaising & engaging with various industry suppliers
- Undertook autonomous decisions relating to clinic's accreditation with the builders through local city council & registration procedures
- Training of staff at various levels of organization during recruitment and ongoing professional development
- Created protocol for clinical procedures, various clinic forms pre & post treatment information sheets, consent forms etc.
- Managed and motivated employees to be productive and engaged in work.
Clinical Director
Coastal Cosmetic Clinic
11.2010 - 07.2012
- Hired to establish clinic from conception - developed business' first business plan
- Developed website using appropriate regulatory language, depicting list of services and establishing noise through SEO, use of social media sites increasing clinic website ranking on 'Google' search
- Developed clinic policy and procedure manuals
- Involved with initial hands on clinical training of clinic doctors for fillers and anti-wrinkle injections, assessment criteria and educating doctors how to maximize from consultations by developing client individual treatment plans
- Began clinical treatments with own patient load to further fund income and supplement clinic revenue
- Developed and implemented strategic initiatives to improve patient care outcomes
- Oversaw compliance with regulatory standards to ensure high-quality patient care
- Managed budgets and resources to maximize efficiency and effectiveness of clinical operations.
Business Development Manager
Allergan Pty Ltd
10.2009 - 11.2010
- Responsible for sales of Botox and Juvederm within NSW North
- Provided Business Development Strategies to encourage clients to grow within existing competitive industry
- Trained and supported new start up clinicians with various product and specialty training
- Successfully launched new filler Juvederm Voluma into Aesthetic market, executing launch plan with targeted activities
- Trade show and conference attendance supporting both clinical and marketing company strategies
- Secured $1 million in new business partnerships through networking and negotiations
- Implemented successful marketing campaigns leading to 20% increase in client base
- Led cross-functional teams to develop innovative products driving revenue growth.
Account Manager
Astra Tech Pty Ltd
04.2007 - 09.2009
- Sales Champion for 2008 for exceeding sales targets and KPIs
- Launched new Intra-operative Blood Re infusion System- Sangvia into peri and post op Orthopedic market responsible for all product related training and support to Nursing, Anesthetists and Orthopedic Surgeons
- Processing of all relevant forms and processes necessary e.g
- Ethics Committee and Product Evaluation Committee for product trial at Major Teaching Hospitals including Rural Areas
- Effective communication skills to liaise with internal and external customers and responsible for training and support of various Customers e.g
- Nurses, Anesthetists and Orthopedic Surgeons
- Strong presentation skills to deliver presentations to Internal and External customers, with strong product knowledge maintained
- Collaborated with cross-functional teams to address client needs and provide solutions
- Managed key client relationships, ensuring client satisfaction and repeat business.
Education
Post Graduate Certificate in Aesthetic Nursing - Aesthetic
Australian College of Nursing
Sydney2021
Post Graduate Certificate in Dermatology Nursing - Dermatology Nursing
Australian College of Nursing
Sydney2021
Post Graduate Diploma in Critical Care Nursing -
University of Western Sydney
Westmead, NSW04.1998
Bachelor of Nursing with Psychiatric Certificate -
University of Sydney Faculty of Health Sciences
Cumberland College Of Health Sciences 12.1993
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Staff Development
- Financial Reporting
- Legal and Regulatory Compliance
- Partnerships and Alliances
- Teamwork and Collaboration
- Relationship Building
- Decision-Making
- Business Growth Initiatives
References
- Ass.Prof. Dr I. Grigoris Dermatologist, Director Riverina Skin Specialists Griffith & Albury, 0403 214 258, via shannonrssgriffith.com.au
- Dr Charles Cope Specialist Plastic Surgeon, Director Infinity Skin Clinic Mosman, 0412 675 741, charlesdrcharlescope.com.au
Additional Information
AHPRAH Registered
Registered with Nursing Council of New Zealand
Marker for the Australian College of Nursing
Languages
Portuguese
Native or Bilingual
Timeline
Specialist Representative
INova Pharmaceuticals
01.2018 - 01.2019
Account Specialist
INova Pharmaceuticals - Valeant
08.2016 - 12.2017
Clinical - Development Manager
Beauty Logic
08.2012 - 12.2012
Director/Cosmetic Nurse Specialist
Aesthetic Consultant Pty Ltd
01.2012 - Current
Director/Cosmetic Nurse Specialist
Aesthetic Consultant Pty Ltd
01.2012 - 06.2016
Clinical Director
Coastal Cosmetic Clinic
11.2010 - 07.2012
Business Development Manager
Allergan Pty Ltd
10.2009 - 11.2010
Account Manager
Astra Tech Pty Ltd
04.2007 - 09.2009
Post Graduate Certificate in Aesthetic Nursing - Aesthetic
Australian College of Nursing
Post Graduate Certificate in Dermatology Nursing - Dermatology Nursing
Australian College of Nursing
Post Graduate Diploma in Critical Care Nursing -
University of Western Sydney
Bachelor of Nursing with Psychiatric Certificate -
University of Sydney Faculty of Health Sciences
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