Adriana Murray
Australia
Summary
I’m an experienced manager with exceptional organisational skills and a consistent determination to be the best in the field I am in. Having a background in primarily hospitality and more recently in case management, I am looking to transfer my acquired skills into an administrative role. Obtaining a high level of customer service and administrative skills throughout my career I believe I would easily transfer to a full time administrative role. I have a bright and bubbly personality and have the ability to build rapport with ease. I have a high level of experience dealing with sensitive information and computer technologies, along with the ability to multitask effectively.
Overview
11
11
years of professional experience
Work History
Employment Consultant
Multiple Solutions
04.2024 - Current
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Reviewed, tracked and coordinated employment referrals.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
Consultant
Recruitco
10.2021 - 02.2024
- Case management, assisting potential employees gain employment
- Internal & external business communication
- Sales & Marketing
- KPI & target experience
- Management and discretion of sensitive information
- Recordkeeping experience
- Payroll & Accounts
Placement Consultant
Max Employment
09.2020 - 10.2021
- Case management, assisting customers gain employment
- Compliance measures, understanding and implementing legislation
- Internal & external business communication
- Sales & Marketing, marketing customers to potential employers
- KPI & target experience
- Resume building
- Capacity building, listening, understanding and coaching customers into employment
- Use of government systems, Microsoft programs & company specific programs
- Management and discretion of sensitive information
- Recordkeeping experience
Bistro Supervisor
The V Hotel
08.2018 - 09.2020
- Mentoring & coaching team members to exceed expectations
- Consistent leadership
- Controlled costs, consistently tracking food supply usage & minimizing waste
- Creating & marketing promotions to build revenue
- Consistently achieving high inspection scores by effectively managing food safety, storage procedures & cleaning processes
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Team management
- Approached and solved problems to mutual beneficial outcomes
- Use of computer programs for stock management
Wait Assistant
Woodville Hotel
01.2018 - 08.2018
- Worked with kitchen crew and FOH employees to maintain seamless & efficient service
- Memorized all menu offerings & ingredients, including seasonal items & daily specials
- Upholding OH&S standards
- Addressed guest complaints & worked with management or kitchen staff to provide timely resolutions
- Bar work including cocktail creations
- Use of site computer systems for orders
Head Barista
Drummer Boy Cafe
05.2017 - 01.2018
- Stock management
- Team management & duty delegation
- OH&S management
- Obtained maximum performance from staff without sacrificing job satisfaction or morale
- Conflict resolution & minimization
- Promoted sales through attractive product arrangements in display case
- Met KPI targets by promoting high-profit items to every customer
- Created warm and welcoming atmosphere by promptly greeting customers & addressing needs
Barista
Whipped baked bar
02.2016 - 03.2017
Appreciate Chef
Sailmaster Tavern
01.2014 - 01.2016
Skills
- Documentation skills
- Resume development
- Planning skills
- Role modeling
Timeline
Employment Consultant
Multiple Solutions
04.2024 - Current
Consultant
Recruitco
10.2021 - 02.2024
Placement Consultant
Max Employment
09.2020 - 10.2021
Bistro Supervisor
The V Hotel
08.2018 - 09.2020
Wait Assistant
Woodville Hotel
01.2018 - 08.2018
Head Barista
Drummer Boy Cafe
05.2017 - 01.2018
Barista
Whipped baked bar
02.2016 - 03.2017
Appreciate Chef
Sailmaster Tavern
01.2014 - 01.2016
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