Adriana Rodericks
Summary
Dedicated and hardworking individual seeking full time employment in the petrochemical industry. Highly organised with strong time management skills and the ability to meet deadlines in fast paced environment. Previous experience working with truck drivers to achieve time critical deliveries and maintain efficient daily operations.
Overview
17
17
years of professional experience
Work History
Pipelines Operations & Commercial Support
Viva Energy Australia Pty Ltd
Melbourne
01.2023 - 04.2026
- Asset management of Viva Energy Australia's high pressure oil & gas pipelines in VIC & NSW.
- Stakeholder management -using (X-info / X-info maps).
- Risk mitigation of third party projects within the measurement length of the pipelines/ pipeline corridor.
- Stakeholder management, main contact for all third party projects (government including councils, private landowners).
- Ensuring Viva Energy obligations, in terms of stakeholder management are met (in accordance with the Pipelines Act and AS2885)
- Facilitation of Viva Energy third party process which includes, initial review of third party developments within the measurement length of Viva Energy assets, liaising with Council to include our conditions in the planning permit, drafting objection letters to Councils, third party meetings and discussions, arranging Safety Management Study/ALARP workshop.
- Preparing commercial agreements - Recoverable works Agreements, Easement Agreements.
- KPI and annual reporting to regulators ESV
Administrator
Vic Permits
Melbourne
01.2022 - 12.2022
- Issuing Building permits for residential dwellings, units, extensions, alterations.
- Issuing Certificate of Occupancy Permits
- Monthly levy management
- Lodging Building permits and Amended permits through BAMS
- Lodging applications through councils
- Responding to email queries
- Sending out Building surveyors reports
- Reception duties as required
Pipeline Operations & Commercial Analyst / acting Commercial Lead
Viva Energy Australia Pty Ltd
Melbourne
01.2019 - 01.2022
- Asset management of Viva Energy Australia's high pressure oil & gas pipelines in VIC & NSW.
- GIS and stakeholder management -using (X-info / X-info maps).
- Risk mitigation of third party projects within the measurement length of the pipelines/ pipeline corridor.
- Stakeholder management, main contact for all third party projects (government including councils, private landowners).
- Management of commercial & legal implications, and activity around Viva Energy licenced pipelines in VIC & NSW.
- Ensuring Viva Energy obligations, in terms of stakeholder management are met (in accordance with the Pipelines Act and AS2885)
- Regulatory requirements
- Facilitation of Viva Energy third party process which includes, initial review of third party developments within the measurement length of Viva Energy assets, liaising with Council to include our conditions in the planning permit, drafting objection letters to Councils, third party meetings and discussions, arranging Safety Management Study/ALARP workshop.
- Preparing commercial agreements - Recoverable works Agreements, Easement Agreements.
- KPI and annual reporting to regulators ESV
Sales Administrator
Hallmarc (Avington Living)
Melbourne
01.2018 - 12.2018
- Meet & Greet new / potential purchasers
- Clubhouse and Display home tours
- Providing assistance to Village Managers
- Reception duties
- New purchaser information packs
- Monitoring stock levels
- Maintenance requests
- Filing
- Pre settlement inspection
Management Assistant /PA to Regional Manager / House & Land Coordinator
Metricon
Melbourne
05.2015 - 12.2018
- Petty Cash Reconciliation
- House & Land Packaging
- Siting houses via Geo sites
- Uploading House & Land Packages to REA & Metricon website
- Liaising with marketing & legal on behalf of the Regional & Sales managers
- Assisting sales consultants with administrative & packaging requirements
- Credit card reconciliation for Regional Manager
- Management of receptionist
- Liaising with land developers for H&L exclusive rights packages
- Attending builder functions
- Accommodation and travel bookings for managers
- Support to the management team
- Claiming reimbursements for all staff
- Organising catering for meetings & staff functions
- Coordinating with marketing to produce promotional flyers
- Adhoc duties
Office Manager
Modscape Pty Ltd
Melbourne
03.2012 - 12.2014
- Business insurances
- Handling all insurance claims (preparation of documents and liaising with insurance broker)
- Negotiating insurance renewal premiums
- Building licence applications and renewal of current licences
- Database management
- Providing recruitment assistance to director
- Staff induction setup packs and inducting new starters
- HR Systems and procedures
- IT support and liaising with external IT consultants
- Implementing new office procedures
- Preparing spreadsheets to compare & monitor office costs
- PA to Directors
- Setting up new job folders and tenders
- Preparation of directors reports
- Collating data for sales analysis reports
- Reception and administrative duties for St Elmo Racing (directors other business)
- Managing website for St Elmo Racing
- Invoices and chasing payments for St Elmo Racing (assistance to accounts)
- Answering and screening incoming calls
- Accommodation and travel bookings
- SEO and website management
- Administration support to all staff
- Invoice processing and entry (assistance to accounts)
- Purchase order and data entry
- New sales & email enquiries
- Taking new visitors for a tour of the display and factory
- Identifying suitable tenders
- Assisting EOI & tender submission
- Support to factory manager & site managers
Customer Service Representative/ Sales
Unipod Pty Ltd
Derrimut
08.2011 - 02.2012
- Taking sales orders & inputting them into MYOB
- Liaise with logistics supervisor to ensure deliveries are running on time & proactively advise customers on changes & ETA's on deliveries running late.
- Resolve all customer complaints/ queries in a timely manner & record all incidents in complaints log.
- Maintain customer relations & building new client relationships.
- Handling all sales enquiries & product information.
- Visiting customers regularly ensuring their needs are met, collecting outstanding payments & discuss Unipod's performance.
- Co-ordinating Unipod's waste/ re-cycling/ EPS program with clients & organise waste pick up's.
- Report to logistics on next day order numbers & assist in scheduling when required.
- Processing & investigating credit requests from clients and invoicing corrections.
- Running weekly customer service meetings with management/ logistics to track logistics performance /customer satisfaction-present data.
- Drive efficiency improvements in line with customer expectations and requests (with logistics and management team)
- Liaise with drivers on issues/ obtaining statements from them to ensure they have followed correct procedures onsite.
- Obtaining customer feedback.
- Estimating quotes & providing a professional quotation to potential new clients.
- Co-ordinating urgent/ same day deliveries & discussing solutions with logistics whether to organise ext. hire or re-scheduling other deliveries to fit urgent orders in to accommodate for the client.
- Managing Unipod's social network/ newsletter etc.
- Reception duties
Building Co-ordinator
Porter Davis Homes
Melbourne
05.2009 - 08.2011
- Maintaining good client relations
- Cliental database (approx. 60 clients)
- Liaising with clients weekly to develop and maintain high customer service levels and working relationships
- Contract preparation
- Arranging appointments with clients to present and sign contracts
- Rectifying disputes throughout the construction process
- Attending client queries in a timely manner
- Obtaining documentation/records keepings (financial documentation etc.)
- Weekly work flow meetings
- Ensuring site starts & time frames are met
- Completing processes from initial deposit through to settlement
- Post settlement follow up
- Maintenance issues
- Data entry
- Liaising with external parties building surveyors, developers, banks etc.
- Reporting to management & site supervisors
Education
VCE -
Mackillop Catholic Regional College
WerribeeReal Estate Agents Representative Certificate -
Skills
- Asset management
- Stakeholder management
- Highly organised and detail-oriented
- Excellent time management skills
- Ability to work autonomously and within a team
- Strong communication skills
- Reliable and punctual
- Fast learner with a positive attitude
- Ability to prioritise tasks effectively
- Strong problem solving skills
- Proficient in Microsoft Office
References
- Linda Busbridge, Viva Energy, Available upon request
- Mary Habla, Viva Energy, Available upon request
Timeline
Pipelines Operations & Commercial Support
Viva Energy Australia Pty Ltd
01.2023 - 04.2026
Administrator
Vic Permits
01.2022 - 12.2022
Pipeline Operations & Commercial Analyst / acting Commercial Lead
Viva Energy Australia Pty Ltd
01.2019 - 01.2022
Sales Administrator
Hallmarc (Avington Living)
01.2018 - 12.2018
Management Assistant /PA to Regional Manager / House & Land Coordinator
Metricon
05.2015 - 12.2018
Office Manager
Modscape Pty Ltd
03.2012 - 12.2014
Customer Service Representative/ Sales
Unipod Pty Ltd
08.2011 - 02.2012
Building Co-ordinator
Porter Davis Homes
05.2009 - 08.2011
VCE -
Mackillop Catholic Regional College