ADRIANA VIOLETTE

Key Duties

• Currently leading a team of 8 staff members; providing coaching, mentorship, and ongoing training to drive performance.
• Oversee daily administrative operations, including processing over 100 invoices per month.
• Manage employee rosters in accordance with relevant enterprise agreements and awards.
• Prepare and maintain internal reports to ensure compliance.
• Handle 10+ complex customer disputes weekly, ensuring professional resolutions align with brand standards.
• Oversee inventory control, managing stock levels and resolving discrepancies across thousands of product lines.

Key Achievements

• Drive a 15-20 % increase in store revenue during peak periods through effective team leadership and consistent achievement of monthly sales target.
• Strengthen customer satisfaction and loyalty by successfully resolving disputes and delivering positive outcomes.

Key Duties

• Conducted legal research and drafted correspondence, briefs, and research notes to support property and commercial law matters.
• Reviewed contracts and property titles, identifying easements, covenants, and encumbrances.
• Coordinated and scheduled client meetings, ensuring effective diary management and case progression.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Managed and organised a filing system containing hundreds of client files to support compliance and accessibility.

Key Achievements

• Assessed 30+ contracts and property titles, identifying key risks and supporting informed client decision-making.
• Coordinated 50+ client meetings, improving efficiency in case progression and strengthening client engagement.
• Conducted legal research to support case preparation and strategy development.

Key Duties:

• Managed the Director's diary, scheduling and coordinating appointments and meetings.
• Organised and set up client meetings, ensuring timely communication and preparation.
• Conducted initial client intake, gathering, and processing necessary documentation.
• Took detailed minutes during meetings.
• Assisted with legal research and compilation of evidence for cases.
• Performed general administrative duties, including correspondence, document management, and file organisation.
• Undertook additional tasks to support legal operations and case management.

Key Achievements:

• Ensured accurate and timely documentation of meeting outcomes, facilitating clear follow-up actions.
• Improved efficiency of case preparation through well-organised evidence compilation and cost forecasting.
• Streamlined communications with law firms and court registrars, reducing delays in filing procedures.