Adrian And Merelyn Spacey
Meekatharra
Summary
Dynamic Accommodation Manager with a proven track record at AAOK, enhancing operational efficiency and guest satisfaction. Excelled in staff training and development, alongside optimizing booking management systems. Leveraged market trends for revenue growth, ensuring high standards of health and safety compliance. Skilled in property management, with a focus on achieving tangible improvements in service delivery and customer experience.
Guest-oriented hotel manager offering more than 30 years of experience in hospitality and tourism industries. Self-starter providing valuable service to clients and tourists. Successful management background at reputable hotels and resorts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Accommodation Manager
AAOK
05.2024 - Current
- Conducted regular staff training sessions to ensure high-quality service delivery across all departments.
- Analyzed market trends to develop targeted promotions that increased revenue streams during peak periods.
- Streamlined reservation processes for increased efficiency and customer satisfaction.
- Optimized room allocation strategies based on guest preferences and booking patterns for maximum utilization of available space.
- Conducted regular inspections of accommodations to ensure adherence to cleanliness and safety regulations.
- Monitored online reviews closely, addressing concerns promptly and using feedback to improve operations further.
- Oversaw facility maintenance efforts to maintain a clean and safe environment for guests and staff members.
Assistant Manager & Allrounder
On the Way Roadhouse
06.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Daily cooking and preparation.
- Cleaning of accommodation.
Education
Cert IV Hospitality - Hospitality Management
Goverment of Western Australia
ApprentiCentreFire Control Officer - Fire And Emergency Services
Government of Western Australia
Forrestfield, WA01-2017
Venomous Snake Relocation -
West Aussie Reptiles
Manjimup, WA11-2015
Skills
- Booking management
- Staff training and development
- Property management
- Health and safety compliance
- Computer skills
- Hotel management
- Staff training
Certification
- First Aid Certification
- WA Driver's License
- Forklift Certification
- Food Handler's Certification
- Chemical Awareness
Timeline
Accommodation Manager
AAOK
05.2024 - Current
Assistant Manager & Allrounder
On the Way Roadhouse
06.2023 - 05.2024
Cert IV Hospitality - Hospitality Management
Goverment of Western Australia
Fire Control Officer - Fire And Emergency Services
Government of Western Australia
Venomous Snake Relocation -
West Aussie Reptiles
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