Adrianna Damevska

Advanced from Sales to operations, managing inventory, dealing with warehousing & delivery drivers and addressing customer service issues.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Maintained product displays and inventory organization to ensure visual appeal and accessibility.
• Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
• Collaborated with team members to address customer concerns promptly, fostering a positive store environment.

Liaised between consumers and franchisees to resolve any complaints. Have experience working under pressure and in difficult situation/s. Experience in dealing with fair trading complaints. Also have an experience assisting the reception desk with high volume of calls.

• Facilitated communication between customers and internal teams to resolve inquiries promptly.

Coordinated job scheduling and call handling in a customer service role.