Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrielle  Clement

Adrielle Clement

Carlton,VIC

Summary

Dynamic and results-oriented professional with a proven track record at Mamak Satti Power, excelling in high-pressure environments through exceptional customer service and strong multitasking abilities. Demonstrated expertise in guest relations management and cash handling, significantly enhancing customer satisfaction and operational efficiency. Renowned for fostering team collaboration and maintaining high service standards.

Overview

1
1
year of professional experience

Work History

Waitress/Cashier/Kitchen Assist

Mamak Satti Power
05.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Babysitter

Life Church (Kids Daycare)
10.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Ensured cleanliness and hygiene by organizing children's living and play areas.
  • Fostered safe and nurturing environment, closely monitoring children's activities.

Education

Music

Victoria College Of Arts Secondary School
Southbank, VIC

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Attention to detail
  • Decision-making
  • Safe food handling
  • Cash handling
  • Hospitality service expertise
  • Menu recommendations
  • Service prioritization
  • Food running
  • Memory retention
  • Table setting
  • Order accuracy
  • Menu memorization
  • Time management
  • High volume dining
  • Supply restocking
  • Performance improvement
  • Point of sale operation
  • Guest relations management

Languages

English
Native or Bilingual
Tamil
Native or Bilingual
French
Limited Working

Timeline

Waitress/Cashier/Kitchen Assist

Mamak Satti Power
05.2024 - Current

Babysitter

Life Church (Kids Daycare)
10.2023 - Current

Music

Victoria College Of Arts Secondary School
Adrielle Clement