Adrienne Bermingham
Kennington,Australia
Summary
Dynamic professional with a proven track record in business development and client relationship management, notably at TalentMatch. Excelled in reverse marketing and negotiation, achieving significant KPIs. Demonstrates exceptional communication skills and CRM software expertise, driving sales strategies and fostering robust client partnerships.
Overview
7
7
years of professional experience
Work History
Account Executive
TalentMatch
01.2024 - Current
- Built and maintained lasting relationships with clients and partners by understanding their needs and anticipating their expectations
- Solved problems for clients by exceeding their expectations and addressing their challenges effectively
- Participated in brainstorming sessions, staff meetings, and client meetings to contribute to program development for both existing clients and new prospects
- Performed prospecting activities such as cold calling, networking, and bulk emailing to generate leads
- Followed up regularly with clients to ensure their needs were being met and to identify new opportunities for business growth
- Maintained an up-to-date database of clients, prospects, partners, and vendors to facilitate effective relationship management and business development
Internship Placement Coordinator
InternMatch
05.2022 - Current
- Manage Digital Jobs participants, assisting with finding internships and guiding them through the recruitment process
- Conduct initial consultations via Google Meet to assist participants in refining resumes and profiles
- Liaise with businesses to match participants with suitable internships, using InternMatch platform
- Achieve monthly placement KPIs by sourcing new businesses and opportunities
- Attend job fairs, seminars, and networking events to build stakeholder relationships
- Use HubSpot, Google Meet, Teams, Slack, and Apple Mac hardware to streamline communication and project management
Recruitment Officer/Manager
2 Easy Cleaning & Gardening
01.2021 - 03.2021
- Source and recruit staff for cleaning and gardening roles through platforms like LinkedIn, Facebook, Job Active, and Seek
- Write and manage job advertisements across multiple social media channels
- Screen and interview candidates via Zoom and in-person, assess suitability, and perform reference checks
- Oversee induction processes for new hires and manage incident reports for OH&S compliance
- Promote company through digital marketing initiatives and manage a small team
- Proficient in Microsoft 365, Zoom, Teams, and Gmail
Management/Recruitment/Marketing
MLH Property Solutions Pty Ltd
01.2020 - 01.2021
- Managed cleaning and gardening staff, created schedules, and conducted day-to-day management tasks
- Recruited candidates through social media platforms, liaising with job providers and conducting interviews
- Led marketing initiatives to attract new business and strengthen client relationships
- Managed OH&S matters, including incident reporting and documentation
- Used a range of software to manage operations and maintain client databases
Business Development Consultant
CVGT Australia
01.2019 - 01.2020
- Utilized in-house software (ESS, Zoho) to maintain client files and generate new business
- Conducted cold canvassing and visits to employers to build a client base and secure job vacancies
- Reverse marketed jobseekers and arranged interviews, supporting both employers and jobseekers post-placement
- Exceeded quarterly KPIs and facilitated the completion of wage subsidies for employers
Business Development Officer
WDEA Works
01.2018 - 01.2019
- Generated new business by visiting employers and sourcing job vacancies
- Reverse marketed jobseekers, using tools like wage subsidies and work trials to secure employment
- Maintained strong relationships with employers, helping to meet and exceed KPIs
- Provided post-placement support and attended business promotions, events, and networking functions
Skills
- Sales and Marketing
- Negotiation
- Reverse Marketing
- Business Development
- Administration
- MS Office Suite
- Google Docs
- Hellosign
- Canva
- Hubspot
- Google Meet
- Teams
- Zoom
- KPI Achievements
- Professionalism
- Work Ethic
- Communication
- Interpersonal Skills
- Sales presentation
- Managing client relationships
- Database management
- Performance tracking
- Strong presentation skills
- Sales target monitoring
- Negotiation skills
- Sales strategies implementation
- Customer relationships
- CRM software expertise
- Lead generation
- Sales strategies
- Relationship building and management
Previous roles
- Case Manager/Reverse Marketing in Employment Services
- Sales/Account Executive in Local Radio Stations
- Property Manager
Qualifications
- 12/01/22, Certificate IV in Mental Health
- 12/01/21, NDIS Compliance Training
- 12/01/20, Autism Training
- 12/01/19, St John Ambulance Level 2 First Aid
- 12/01/18, Health and Safety Representative OHS Course
- 12/01/18, Mental Health First Aid Accredited
- 12/01/18, Negotiation & Crisis Intervention (Managing Aggressive Customers)
- 12/01/18, Indigenous Culture Awareness
- Working with Children Check (WWCC)
- Police Check
Timeline
Account Executive
TalentMatch
01.2024 - Current
Internship Placement Coordinator
InternMatch
05.2022 - Current
Recruitment Officer/Manager
2 Easy Cleaning & Gardening
01.2021 - 03.2021
Management/Recruitment/Marketing
MLH Property Solutions Pty Ltd
01.2020 - 01.2021
Business Development Consultant
CVGT Australia
01.2019 - 01.2020
Business Development Officer
WDEA Works
01.2018 - 01.2019
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