Adriyan Bektash
Wollert,VIC
Summary
I am an ambitious, confident and reliable individual with distinctive interpersonal and communication ability. My varying experiences have fostered the growth of my extensive skills. I enjoy adapting to new environments, working in a team, expanding my network as well as embracing confronting situations to learn to communicate and approach different people and situations. Great organizational skills, Gifted at working with all types of clients & customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Owner/Operator Truck Driver
AMEI Transport Ptd Ltd
Melbourne , VIC
2023.01 - Current
- Operated commercial truck to transport goods and materials over long distances.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Communicated with customers regarding delivery times and location details.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Completed daily pre-trip inspection checklists for assigned vehicle.
New Estates Consultant
State Trustees
Footscray , Victoria
2022.07 - 2023.01
- Communicating information to callers regarding products and services.
- Collaborated across organization to meet needs of client.
- Updating and maintaining client data.
- Onboarding New Estates
- Excellent computer skills in the following Microsoft Office,Stratis, Salesforce and Objective.
- Kept customer information confidential and handled details accurately.
- Mastered processes and focused on continuous innovation to provide world-class service to clients.
Logistics Coordinator
Department of Justice and Community Safety - VQH
Melbourne , Victoria
2022.01 - 2022.06
- Involved in Victoria's COVID-19 response quarantining returning overseas travelers
- Providing administration and operational support to enhance resident experience and ensure safety of all residents, team members and greater community
- Liaising with key stakeholders coordinating transportation.
- Demonstrated consistent operational excellence to maintain stellar office reputation.
- Automated office operations, managing client correspondence, record tracking and data communications in database.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Collaborated with internal teams to coordinate shipments between multiple locations.
Operations Support Officer
Department of Justice and Community Safety - CQV
2020.12 - 2022.01
- Involved in Victoria's COVID-19 response quarantining returning overseas travelers
- Ensuring appropriate infection control protocol is adhered to and maintained
- Coordinating buses and police escorts for returning travelers required to isolate.
- Assessed and increased quality of service by monitoring employee and customer interactions.
- Demonstrated consistent operational excellence to maintain stellar office reputation.
Business Support Officer
Bns Computer Remarketers
2015.06 - 2020.11
- Working closely with the CEO on managing and meeting work volumes in-line with
- Company KPIs
- Providing customer service and administration support
- Administration procedures strategies to ensure structure and clear communication.
- Conducted research to generate proposals for new business opportunities.
Administration Assistant
Linfox
2012.02 - 2015.06
- Ensuring accurate recording and payment of employee hours and leave requirements -Reconciling all delivery data as well as invoicing daily shipments - Assisting with financial reporting and documentation including weekly KPI reports
- Checked stock to determine inventory levels and maintain office supply products.
- Processed financial documents, contracts, expense reports and invoices.
- Directed customer communication to appropriate department personnel.
Education
Certificate in Public Sector Administration -
Melbourne Polytechnic
02.2022
Certificate II in Security Operations -
Techinical Advanced Training
08.2018
Certificate in Warehouse Operations
Foresite Training
Laverton, VIC2014-01
Skills
- Fluent in Albanian
- Team and people orientated
- Empathetic and culturally sensitive
- Administration
- Microsoft office programs
- Leadership
- Negotiation
- Documentation and Reporting
- Staff Collaboration
- Verbal and Written Communication
- Regulatory Compliance
- First Aid and CPR
- Truck Loading and Unloading
- Driving MR and HR Vehicles
Certifications
- Full Victorian Drivers License
- Construction Induction (White Card)
- Level 2 First Aid/CPR Certificate
- Working with Children Check
- Heavy Rigid License
- Fully Vaccinated (Pfizer COVID-19)
References
Available upon request.
Timeline
Owner/Operator Truck Driver
AMEI Transport Ptd Ltd
2023.01 - Current
New Estates Consultant
State Trustees
2022.07 - 2023.01
Logistics Coordinator
Department of Justice and Community Safety - VQH
2022.01 - 2022.06
Operations Support Officer
Department of Justice and Community Safety - CQV
2020.12 - 2022.01
Business Support Officer
Bns Computer Remarketers
2015.06 - 2020.11
Administration Assistant
Linfox
2012.02 - 2015.06
Certificate in Public Sector Administration -
Melbourne Polytechnic
Certificate II in Security Operations -
Techinical Advanced Training
Certificate in Warehouse Operations
Foresite Training
Similar Profiles
Garrie GillGarrie Gill
Owner at Garrie,s Transport Ptd LtdOwner at Garrie,s Transport Ptd Ltd
Mykola RomanenkoMykola Romanenko
Harvester Operator at Sumich Ptd.Harvester Operator at Sumich Ptd.
Hunter NewnhamHunter Newnham
Refridgeration and Airconitioning Apprentice at Arrow Mechanical Services PTD LTDRefridgeration and Airconitioning Apprentice at Arrow Mechanical Services PTD LTD