Adwishy Murimba
Auburn ,NSW
Summary
Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Welfare worker professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Welfare Worker
Right at Home
05.2017 - Current
- Provided mental health support services to members and families.
- Maintained clear and open communications with facility areas to support safe operations.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized support.
- Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
- Culitivated and deepened relationships between facility, residents, family members and community groups.
- Demonstrated positive social skills to build healthy relationships.
- Helped residents with activities of daily living, grooming and feeding.
- Monitored resident safety and security at residence and on outings in community.
- Created opportunities for residents to build and exercise coping skills for common triggers and situations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
- Documented plans, findings and results and submitted to employers and insurance carriers.
- Liaised with supervisor to review cases and improve care.
- Supervised inmates during day-to-day activities.
Case Manager
Rose Aged Care Services
, NSW
03.2022 - 07.2022
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Participated in professional growth programs to support special education improvement efforts.
- Improved staff performance by recreating disciplinary procedures commensurate with level of infraction.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
Private Babysitter
Private
10.2016 - 01.2022
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Balanced schedules to promote optimal rest, play and educational periods.
- Helped complete homework, school projects and chores.
- Enforced rules to teach good manners and maintain safe environment.
- Read stories and played alphabet games to promote early literacy.
Youth Worker (Placement)
Western Sydney University
03.2021 - 07.2021
- Directed activities to promote growth in mental, emotional and educational areas.
- Used calm, positive and encouraging approach with youth.
- Encouraged participants to develop leadership and self-esteem skills through group discussions.
- Offered key emotional support to special needs youth.
- Communicated with staff and other volunteers to coordinate services and address concerns.
- Attended training to learn program procedures and policies.
- Used strong verbal and written communication skills to convey messages via phone, text and email.
Front Desk Receptionist, Volunteer
Redcross
02.2020 - 02.2021
- Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Utilized knowledge of community resources to refer clients to appropriate sources.
- Responded to inquiries and room requests made online, by phone and via email.
- Preserved office security by following safety procedures and controlling access via reception desk.
Youth Worker
United Methodist Church of Zimbabwe
Mutare, Manicaland
01.2013 - 10.2016
- Directed activities to promote growth in mental, emotional and educational areas.
- Referred clients to community resources for job placement, debt counseling, legal aid and medical treatment.
- Offered key emotional support to special needs youth.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Education
Certificate IV - Disability Studies
Kirana Colleges
Olympic Park08.2023
Bachelor of Social Science - Child And Community
Western Sydney University
Parramatta 03.2022
Skills
- Dependable and Responsible
- Mobility Assistance
- Respectful and Compassionate
- Time Management
- Relationship Building
- Flexible Schedule
- Program Support
- Childcare Support
- Issue Reporting
- Active Listening
- Microsoft Access
- Attention to Detail
- Customer Service
- Emotional Support Abilities
- Data Confidentiality
- Problem Solving
- Data Entry Software
- Data Collection and Entry
- Community Service Programs
- Community Advocacy
- First Aid and Safety
- Incident Reporting
- Youth Programming
- Friendly, Positive Attitude
- Goal Development
- Developing Relationships
- Reliable & Trustworthy
- Maintaining Client Records
- Conflict Mediation
- Crisis Response
- Youth Advocacy
Languages
Arabic
Elementary
Shona
Native or Bilingual
Timeline
Case Manager
Rose Aged Care Services
03.2022 - 07.2022
Youth Worker (Placement)
Western Sydney University
03.2021 - 07.2021
Front Desk Receptionist, Volunteer
Redcross
02.2020 - 02.2021
Welfare Worker
Right at Home
05.2017 - Current
Private Babysitter
Private
10.2016 - 01.2022
Youth Worker
United Methodist Church of Zimbabwe
01.2013 - 10.2016
Certificate IV - Disability Studies
Kirana Colleges
Bachelor of Social Science - Child And Community
Western Sydney University
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