Adwok Obwonyo
Melbourne,Vic
Summary
Dynamic and results-driven professional with proven sales expertise at Skechers, excelling in customer service and relationship building. Recognized for enhancing revenue through effective upselling and maintaining financial accuracy. Strong interpersonal skills and problem-solving abilities contribute to a collaborative team environment, ensuring exceptional service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Skechers
09.2023 - 07.2025
- Achieved sales goals through effective customer engagement and relationship building.
- Processed large volumes of stock, ensuring organized and accessible merchandise.
- Greeted customers, promptly addressing needs and inquiries.
- Operated cash register with high accuracy for various payment methods.
- Restocked merchandise in front lanes to maintain visual appeal and availability.
- Counted cash drawers at beginning and end of shifts, ensuring financial accuracy.
- Upsold products and services, contributing to increased revenue streams.
- Collaborated with team members to provide excellent service and support business objectives.
Crew member
Guzman Y Gomez
07.2021 - 08.2023
- Operated in various temperature environments, including chiller and dryer sections.
- Provided exceptional customer service by greeting customers and addressing inquiries.
- Took orders, prepared meals, and processed payments efficiently.
- Trained new team members on procedures and customer service standards.
- Maintained cleanliness of kitchen, counter, and dining areas to uphold sanitary conditions.
- Collaborated with team members to ensure timely order completion.
- Stocked shelves and organized aisles to enhance product accessibility.
- Escalated guest complaints to supervisors for effective resolution.
Education
VCAL -
Maranatha Christian School
Endeavour Hills, VIC12.2020
TAFE Certificate III - Health Assistance
Chisolm Tafe
Berwick, VIC11-2020
Skills
- Interpersonal skills
- Social awareness
- Self-management
- Accountability and responsibility
- Assertiveness
- Attentiveness
- Flexibility
- Reliability
- Problem solving and decision making
- Teamwork
- Time management
- Issue resolution
- Price identification
- Cart collection
- Cash management
- Customer service excellence
- Sales expertise
- Service orientation
- Guest seating assistance
- Report generation
- Return and exchange processing
- Cleaning and sanitizing practices
- Guest inquiries handling
- Microsoft Office proficiency
- Customer transaction processing
- Order taking and packaging
- Gift wrapping services
- Facility safety oversight
Timeline
Cashier
Skechers
09.2023 - 07.2025
Crew member
Guzman Y Gomez
07.2021 - 08.2023
VCAL -
Maranatha Christian School
TAFE Certificate III - Health Assistance
Chisolm Tafe