Summary
Overview
Work History
Education
Skills
WEBSITES, PORTFOLIOS, PROFILES
Timeline
Generic

ANGELINA CLISBY

Newcastle

Summary

Dynamic and results-driven professional with over three years of experience in building and managing a successful dog training business, complemented by a strong background in customer service and sales. Proven ability to foster strong client relationships, deliver exceptional service, and drive business growth through effective sales strategies. Adept at engaging customers, analyzing their needs, and providing tailored solutions. Recognized for strong communication and interpersonal skills, enabling effective collaboration across diverse teams. Eager to leverage my entrepreneurial spirit and commitment to excellence to contribute positively to the renewable energy sector.

Overview

16
16
years of professional experience

Work History

Dog Trainer

Self-employed - Au.K9 Training
11.2024 - Current
  • Established and managed a dog training business, developing strong client relationships and providing tailored training solutions.
  • Engaged clients through effective communication and education about training benefits, fostering a loyal client base.
  • Demonstrated problem-solving skills by addressing individual client needs and adapting training methods accordingly.

Dog Trainer

Phoenix K9
07.2022 - 11.2024

Transitioned from dog walker to self-employed dog trainer.

- Built a substantial client base by delivering high-quality training services and fostering strong relationships with pet owners.

- Utilized excellent communication and patience to effectively train dogs and educate owners on best practices.

Collections Agent

Foundation Home Loans
01.2018 - 06.2022
  • Assisted customers in mortgage arrears, providing financial guidance and resolving issues through effective communication.
  • Managed diary schedules, handled inbound and outbound calls, and ensured excellent customer service.
  • Developed strong rapport with clients, contributing to high levels of customer satisfaction.

Bar Staff

Lavender Park Golf Club
01.2015 - 06.2018
  • Provided exceptional service in a fast-paced hospitality environment, ensuring customer satisfaction through effective communication and teamwork.

Recovery Specialist

Enterprise Rent-a-Car
01.2011 - 01.2013
  • Managed credit hire claims, handling extensive administrative tasks, including client communication and documentation management.
  • Developed skills in customer engagement and problem resolution in a dynamic business support environment.

Customer Service Officer

NatWest Bank
01.2010 - 01.2011
  • Processed customer transactions, provided financial product information, and scheduled appointments, demonstrating a high level of responsibility and communication skills.

Education

A Level - English, Media Studies, Law

Collingwood College
Surrey

Skills

  • Sales and Customer Engagement: Proven track record of building rapport with clients and driving sales through effective communication and relationship management
  • Problem Solving: Strong analytical skills with the ability to assess client needs and provide tailored solutions
  • Team Collaboration: Experience working collaboratively in high-energy environments to achieve team and individual goals
  • Adaptability: Skilled at multitasking and thriving in fast-paced settings, with a keen attention to detail
  • Leadership and Team Building: Experience in leading initiatives and fostering a supportive team environment

WEBSITES, PORTFOLIOS, PROFILES

Www.auk9training.com

Timeline

Dog Trainer

Self-employed - Au.K9 Training
11.2024 - Current

Dog Trainer

Phoenix K9
07.2022 - 11.2024

Collections Agent

Foundation Home Loans
01.2018 - 06.2022

Bar Staff

Lavender Park Golf Club
01.2015 - 06.2018

Recovery Specialist

Enterprise Rent-a-Car
01.2011 - 01.2013

Customer Service Officer

NatWest Bank
01.2010 - 01.2011

A Level - English, Media Studies, Law

Collingwood College
ANGELINA CLISBY