Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Afaq Rabee

Beckenham ,Western Australia

Summary

Proven to excel in customer service and inventory management, my tenure at Coles showcased my ability to enhance shopping experiences and meet sales targets through effective teamwork and communication. A quick learner and reliable worker, I have consistently demonstrated my hard and soft skills across diverse roles, significantly contributing to operational efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Workplace Experience

Coles
• Provided Exceptional Customer Service By Assist

• Delivered excellent customer service by assisting customers with inquiries, locating products, and resolving issues promptly.

• Managed inventory by receiving deliveries, unpacking, and organizing products on shelves according to store layout and merchandising standards.

• Ensured shelves were well-stocked and displayed attractively to maximize sales and enhance the shopping experience.

• Maintained a clean and organized store environment, performing regular cleaning tasks such as sweeping, mopping, and sanitizing surfaces.

• Conducted regular stock checks and inventory counts to ensure accurate stock levels and minimize discrepancies.

• Assisted in the setup of promotional displays and seasonal layouts to boost sales and attract customers.

• Operated point-of-sale systems to process transactions efficiently and accurately.

• Collaborated with team members and management to meet store targets and ensure smooth daily operations.

• Adhered to all health and safety regulations to ensure a safe shopping environment for customers and a safe working environment for staff.

Workplace Experience

Red Dot
Westfield Carousel
02.2023

• Provided exceptional customer service by assisting customers with inquiries, complaints, and product information.

• Resolved customer issues efficiently and effectively, ensuring high levels of customer satisfaction.

• Processed customer transactions, returns, and exchanges accurately and swiftly.

• Maintained a thorough knowledge of Red Dot products, promotions, and policies to better assist customers.

• Handled customer communications via phone, email, and in-person interactions.

• Supported team members and management in meeting sales targets and customer service goals.

• Utilized point-of-sale systems to complete sales and maintain accurate records.

• Participated in training sessions to stay updated on new products and customer service techniques.

• Collaborated with other departments to ensure a seamless customer experience.

Construction Worker

Bal Homes
Perth, WA
06.2023 - 07.2024

- Assisted in the setup and breakdown of construction sites, ensuring all safety protocols were followed.

- Operated hand and power tools to complete various construction tasks.

- Loaded and unloaded building materials, machinery, and tools.

- Maintained clean and organized work areas to ensure site safety.

- Assisted skilled tradespeople, such as carpenters, electricians, and plumbers, with their tasks.

- Performed basic construction tasks including digging trenches, mixing concrete, and assembling scaffolding.

- Adhered to all health and safety regulations to minimize risk of injury.

- Communicated effectively with team members to complete projects efficiently and on time.

Education

Completed High School -

Sevenoaks Senior College
Cannington, WA
10.2033

Skills

- Enthusiastic

- Hard Worker

- Team Effort

- Good Communication skills

- Reliable

- Quick Learner

Languages

English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Construction Worker

Bal Homes
06.2023 - 07.2024

Workplace Experience

Red Dot
02.2023

Workplace Experience

Coles

Completed High School -

Sevenoaks Senior College
Afaq Rabee