Afioifo Cowley
Melbourne,VIC
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Reliable support worker offering several-year background promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress.
Observant and patient team player with passion for helping others. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
14
14
years of professional experience
Work History
Support Worker
Focus Care
Melbourne, VIC
06.2024 - Current
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Provided emotional and practical support to vulnerable adults.
- Participate effectively in the work environment
- Support community participation
- Deliver and develop client services
- Work effectively with culturally diverse, clients and co-workers
- Communicate appropriately with clients and colleagues
Merchandise Handler
Crew Services Group
Melbourne, VIC
06.2017 - Current
- Received incoming stock and inspected for quality control issues.
- Organized displays according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Created labels for products using barcode scanners and label printers.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Built effective partner store relationships to improve customer satisfaction.
Disability Support Worker
Life Without Barriers
Cairns, Qld
11.2015 - 05.2017
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Collaborated with other professionals to develop treatment plans for clients.
- Encouraged independence by teaching skills needed for everyday life.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Helped disabled persons access community resources such as housing options or job training programs.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Youth Care Worker/Mentor, At-Risk Youth
UCC - Uniting Community Care
Cairns, Qld
08.2013 - 01.2017
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Counseled individuals on personal issues or concerns related to their home life or school situation.
- Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .
- Transported youth to appointments or recreational activities as needed.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Mentored and supported young people through collaborative activities and social programs.
- Supported and encouraged academic performance to help youth achieve educational goals.
- Maintained detailed records of youths' progress, incidents, and daily activities.
- Collaborated with mental health professionals to address specific needs of youths.
- Participated in team meetings to discuss progress and challenges of youths in care.
- Organized and led recreational and educational outings to promote social skills development.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Researched various industry trends in order to develop innovative approaches for mentorship programs.
Youth Worker/Facilitator
Nintiringanyi Cultural Training Centre
Cairns, Qld
09.2010 - 04.2015
- Provided emotional support and guidance to youths in difficult situations.
- Organized recreational activities such as sports, games, field trips, and arts and crafts.
- Maintained records of program services provided to ensure compliance with regulations.
- Monitored attendance and progress of participants in programs.
- Ensured safety of all youths while attending programming or events outside the facility.
- Developed positive relationships with clients by providing encouragement and support.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Maintained lists of resources helpful to clients.
Education
Certificate IV - Colmmunity Services
Far North Queensland - Tafe
Cairns, QLD05-2015
Certificate III - Family And Community Services
Far North Queensland - Tafe
Cairns, QLD03-2011
Skills
- Compassionate Support
- Spreadsheet development
- Presentation Design
- Transcription and dictation
- Life Skills Development
- Experienced with Dementia patients
- Meal Preparation
- Personal care assistance
- Recreational Activities
- Documentation abilities
- Budgeting and financial management
- Meal Planning and Preparation
- Cleaning and sanitizing
- Behavioral support
- Mobility Assistance
- Daily living assistance
- First-aid and CPR
- Work effectively in the alcohol and other drug sectors
Timeline
Support Worker
Focus Care
06.2024 - Current
Merchandise Handler
Crew Services Group
06.2017 - Current
Disability Support Worker
Life Without Barriers
11.2015 - 05.2017
Youth Care Worker/Mentor, At-Risk Youth
UCC - Uniting Community Care
08.2013 - 01.2017
Youth Worker/Facilitator
Nintiringanyi Cultural Training Centre
09.2010 - 04.2015
Certificate IV - Colmmunity Services
Far North Queensland - Tafe
Certificate III - Family And Community Services
Far North Queensland - Tafe
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