Afiq Noor
Warragul,VIC
Summary
Versatile professional with a solid background in hospitality, seeking a part-time position in retail. Demonstrates excellent customer service skills, strong attention to detail, and the ability to adapt quickly to new environments. Eager to leverage my experience in a dynamic retail setting to provide outstanding service and contribute to a positive customer experience.
Overview
4
4
years of professional experience
Work History
Social Media Manager
JFIQ Media
Melbourne, VIC
03.2024 - Current
- Reached over 2.1 Million people globally on various social media pages since it's founding in March through strategic marketing campaigns
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content
- Recognizes the critical importance of brand image and community engagement, utilizing these factors as the foundation of the brand strategy to achieve significant growth.
Delivery Driver
Smokin' Joes
Warragul, VIC
10.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Promoter
District 1 / Mango / Scarlett Saturdays
Melbourne
07.2022 - Current
- Developed and executed weekly promotional campaigns for the nightclub through various social media platforms.
- Successfully attracted a significant number of visitors, enhancing the club's visibility and reputation.
- Contributed to increased sales and overall business growth through strategic marketing efforts.
Front of House
Okami Sushi
Warragul, VIC
01.2021 - 07.2023
- Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Liaised with on-site cleaning teams to support cleanliness of club and reported discrepancies to front of house.
Team Member
Coles Supermarket
Warragul, VIC
11.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Education
Bachelor of Business - Human Resource Management / Marketing
Victoria University
Melbourne, VIC09.2025
Skills
- Social Media Management
- Teamwork and Collaboration
- Customer Service
- Teamwork
- Problem-Solving
- Cash Handling
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Timeline
Social Media Manager
JFIQ Media
03.2024 - Current
Delivery Driver
Smokin' Joes
10.2023 - Current
Promoter
District 1 / Mango / Scarlett Saturdays
07.2022 - Current
Front of House
Okami Sushi
01.2021 - 07.2023
Team Member
Coles Supermarket
11.2020 - 08.2022
Bachelor of Business - Human Resource Management / Marketing
Victoria University