Summary
Overview
Work History
Education
Skills
Certification
Core Expertise
Timeline
Generic
AFNAN BILAL

AFNAN BILAL

Perth

Summary

Results-driven Operations Leader with 5+ years of experience in operations management, compliance, and team leadership across logistics, security, and market operations. Proven ability to optimize processes, reduce costs, and enhance safety in high-volume environments. Adept at leading cross-functional teams, implementing technology-driven solutions, and ensuring regulatory compliance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Market Operations Team Leader

Melbourne Market Authority (MMA)
03.2024 - 05.2025
  • Led a team of 12 in managing daily operations for a 3,000+ person wholesale market, ensuring safety, compliance, and efficiency.
  • Improved security measures by conducting vulnerability assessments and implementing standard operating procedures (SOPs), reducing incidents by 25%.
  • Collaborated with law enforcement and emergency services to resolve critical incidents, maintaining a 99% on-time operational uptime.

Market Relations Officer

Melbourne Market Authority (MMA)
08.2023 - 02.2024
  • Conducted 150+ market visits, resolving compliance issues and strengthening vendor relations using Salesforce CRM.
  • Streamlined vendor onboarding by digitizing contract processes, cutting registration time by 30%.

Operations Coordinator

K&S Corporation
06.2022 - 02.2023
  • Managed transport logistics, optimizing routes to reduce fuel costs by 15% while ensuring 100% compliance with NHVR/CoR regulations.
  • Proposed and implemented a facial recognition system for site access, improving security while reducing sign-in time by 40%.
  • Handled customer/stakeholder communications, resolving 50+ inquiries weekly and maintaining 95% on-time delivery rates.

Loss Prevention Officer

Woolworths Group
06.2020 - 05.2022
  • Reduced theft incidents by 35% through proactive surveillance and staff training.
  • Partnered with law enforcement to investigate 50+ security breaches, improving loss prevention strategies.

Regulated Air Cargo Agent

Certise
04.2019 - 07.2021
  • Examined cargo and freight shipments to check goods' condition.
  • Observed and tracked consignments to verify timely deliveries and accurate invoicing.

Telecommunications Support Engineer (Part-Time)

NetnSec Pty Ltd
03.2024 - 03.2025

Network Support Officer

Rantech PTY LTD
07.2021 - 06.2022

Education

Bachelor of Science - Telecommunications Engineering

Melbourne Institute of Technology
Melbourne, VIC
02.2023

Skills

  • Operations Management (Logistics, Process Improvement, SOPs)
  • Leadership & Training (12 team members, conflict resolution)
  • Compliance & Safety (OSHA, NHVR, CoR, Threat Analysis)
  • Technology & Tools (Salesforce, Milestone, Microsoft Office, Facial Recognition Systems)
  • Customer & Stakeholder Relations

Certification

  • Certificate in Dealing with difficult Behaviour | Centre for Adult Education (CAE) | 03/2024
  • Certificate in People Management | Melbourne Polytechnic | 12/2023
  • Certified II in Security | Knight College | 02/2018

Core Expertise

  • Operations & Process Improvement | Team Leadership (12+ members) | Compliance & Risk
    Management
  • Logistics & Supply Chain | Stakeholder & Customer Relations | Security & Safety Protocols

Timeline

Market Operations Team Leader

Melbourne Market Authority (MMA)
03.2024 - 05.2025

Telecommunications Support Engineer (Part-Time)

NetnSec Pty Ltd
03.2024 - 03.2025

Market Relations Officer

Melbourne Market Authority (MMA)
08.2023 - 02.2024

Operations Coordinator

K&S Corporation
06.2022 - 02.2023

Network Support Officer

Rantech PTY LTD
07.2021 - 06.2022

Loss Prevention Officer

Woolworths Group
06.2020 - 05.2022

Regulated Air Cargo Agent

Certise
04.2019 - 07.2021

Bachelor of Science - Telecommunications Engineering

Melbourne Institute of Technology

Similar Profiles

CREATE PROFILE
AFNAN BILAL