Afnan Suliman
Liverpool
Summary
Versatile professional with experience as an educator and receptionist, complemented by extensive volunteer work. Pursuing a Bachelor of Social Sciences and a Bachelor of Laws, with a strong grasp of societal and legal issues. Known for exceptional communication, organizational skills, and a commitment to excellence in all tasks. Proven ability to manage front desk operations, deliver engaging education, and contribute positively to any team.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
Prestons Family Doctors
08.2024 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receptionist and Educator
The Grove Academy
11.2023 - 08.2024
- Organized professional development workshops for faculty and staff
- Managed budgets for educational programs, ensuring efficient use of resources
- Greet and assist visitors, parents, and students with inquiries and provide necessary information
- Manage incoming and outgoing communications, including phone calls, emails, and mail
Receptionist
Psych Central
04.2023 - 10.2023
- Greeted visitors promptly and professionally, directing them to appropriate personnel or departments
- Facilitated smooth communication between departments by passing on messages promptly
- Monitored visitor access and issued visitor passes according to security protocols
- Troubleshot issues with scheduling software, ensuring minimal disruption to appointment bookings
Education
Bachelor of Social Science/ Bachelor of Laws - Social Sciences, Laws
Western Sydney University
Sydney, NSW03.2028
High School Certificate -
Minarah College
Green Valley, NSWSkills
- Administrative Support
- Scheduling
- Office Administration
- Client Relations
- Customer Service
- Communication Skills
- Organizational skills
- Telephone skills
- Teamwork and collaboration
Languages
English
Kurdish
Publications
Published United Nations Author
Timeline
Receptionist
Prestons Family Doctors
08.2024 - 03.2025
Receptionist and Educator
The Grove Academy
11.2023 - 08.2024
Receptionist
Psych Central
04.2023 - 10.2023
High School Certificate -
Minarah College
Bachelor of Social Science/ Bachelor of Laws - Social Sciences, Laws
Western Sydney University
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