Afoa Patiole
Goodna,QLD
Summary
Experienced professional in education with a strong track record of empowering individuals through innovative outreach programs, impactful mentorship initiatives, and creating positive student experiences. Collaborative skills developed through working with stakeholders to establish effective partnerships and increase community involvement for student success.
Overview
19
19
years of professional experience
Work History
SEE Trainer (Skills for Education and Employment)
ETC
Goodna, QLD
11.2024 - Current
- Delivered engaging sessions to facilitate learning and retention among diverse participants.
- Elevated participant engagement by developing interactive training modules.
- Improved learning outcomes with application of adult learning principles in all training programs.
Youth Employment Specialist
ETC
Ipswich, QLD
02.2024 - 11.2024
- Developed tailored employment plans for youth, enhancing job readiness and career exploration.
- Facilitated workshops on resume writing, interviewing skills, and workplace etiquette for diverse groups.
- Collaborated with local businesses to create internship opportunities, fostering youth engagement in the workforce.
- Mentored youth through job search processes, providing ongoing support and resources for success.
- Coordinated outreach initiatives to raise awareness of employment services among underserved populations.
Outreach and Retention Project Officer (Pasifika)
Queensland University of Technology (QUT)
Kelvin Grove
07.2021 - 12.2023
- Designed and delivered workshops and presentations to promote educational opportunities and support services.
- Developed, designed and implemented outreach programs to engage diverse secondary school students, fostering a sense of belonging and ability to achieve in career pathways.
- Collaborated with stakeholders to create and maintain effective partnerships, enhancing community involvement and support for student success.
- Conducted needs assessments and identified areas for improvement in outreach strategies, resulting in increased participation and retention rates.
- Initiated and actively nurtured the development of innovative outreach programs, resulting in a twofold increase in the visibility of Pasifika initiatives within the first year. This effort significantly contributed to a 25% rise in student engagement and retention rates.
- Fostered and sustained strategic partnerships with stakeholders, driving the expansion of school participation from 3 to 8, with additional schools expressing interest. This proactive approach led to heightened community involvement and increased support for student success.
- Conducted needs assessments, actively identifying areas for improvement in outreach strategies and achieving a 30% increase in student participation and retention rates.
- Pioneered and managed a mentorship program, directly impacting participating students’ academic performance and well-being. This initiative played a crucial role in a notable 40% increase in student satisfaction and academic success.
- Proactively expanded our reach by cultivating strategic partnerships with other schools and universities, fostering collaboration that led to the creation of new initiatives. This approach not only broadened our impact but also strengthened our commitment to student success.
HiQ ADVISER (STUDENT ADVISER)
Queensland University of Technology (QUT)
Kelvin Grove
06.2019 - 07.2021
- Provided front-line support (f2f, phone, email, chat) and assistance to students, staff and community, offering guidance on academic matters, university policies, and available resources.
- Efficiently triaged and directed inquiries to appropriate departments, ensuring timely and accurate responses to student needs.
- Collaborated with a multidisciplinary team to enhance the overall student experience and streamline support processes.
- Participated in the development and implementation of initiatives to improve the efficiency of student services.
- Successfully reduced response times and improved query resolution efficiency by developing skills in implementing a streamlined triage system.
- Received recognition for outstanding service, contributing to a positive and welcoming atmosphere for students seeking assistance.
- Actively participated in team initiatives that led to improved communication and collaboration across various student service units.
WORKER
IFYS
Ipswich
01.2021 - 03.2021
- Residential Youth Work
Student Success Officer
Kaplan Business School (Brisbane, QLD)
Brisbane
07.2018 - 02.2019
- Provided front-line support to a diverse student body, offering guidance on academic matters, policies, and admissions processes for both domestic and international students.
- Coordinated and facilitated events focused on enhancing student belonging and engagement, with a particular emphasis on the diverse needs of international students.
- Orchestrated seamless orientation events for a mix of domestic and international students, ensuring a smooth transition into the academic environment.
- Successfully managed and facilitated graduation events, delivering a memorable experience for students and families.
- Demonstrated proficiency in student admissions and policies, contributing to a positive onboarding experience for domestic and international students.
- Organized and executed engaging events promoting student belonging and engagement, with a focus on the unique challenges and experiences of international students.
- Received positive feedback for coordinating graduation ceremonies that left a lasting impact on graduates, including those from diverse cultural backgrounds.
LEARNING ADVISER / LIBRARY ASSISTANT
Ara Institute of Canterbury
Timaru, New Zealand
11.2016 - 12.2017
SPEAKER/PRESENTER
AKO PANUKU
Aotearoa, New Zealand
01.2014 - 03.2016
- Design, prepare and deliver a presentation on strategies, based on research, to positively influence the academic and learning success of Māori students
- Provide resources for faculty and staff to use
- Create and develop an online community of learners and teachers
- AKO PĀNUKU National Te Reo Māori Teacher's Hui
SECONDARY SCHOOL TEACHER
Ministry of Education (NZ and Samoa)
Christchurch, New Zealand and Samoa
01.2006 - 03.2016
- Designed, developed and implemented curriculum informed and successful student-driven learning experiences at the following schools: Vaiola Church College of Savaii, Samoa, Christchurch Boys' High School, Christchurch NZ, Linwood College, Linwood NZ, TKKM
- Te Whānau Tahi, Spreydon NZ, Church College of Samoa, Pesega Samoa
UCXL Mentor | Tutor
University of Canterbury
Christchurch, New Zealand
01.2011 - 11.2015
Education
Certificate IV - Training And Assessment
Blue Print Ltd
Ipswich, QLD07.2025
Graduate Diploma in Teaching and Learning - Secondary
University of Canterbury
Christchurch12.2012
Bachelor of Arts - Te Reo Māori (Languages)
University of Canterbury
Christchurch12.2012
Skills
- Management
- Compassion
- Classroom Management
- Positive relationship building and reconciliation
- Communication Skills
- Solutions Focused
- Growth Mindset
- Computer Skills
- Collaboration
- Customer Service
- Triage
- Leadership
- Teaching
- Learning Support
- Public Speaking
- Workshop Facilitator
- Design and Implement Programs
- Lifelong Learner
- Planning and coordination
- Public speaking
- Creative problem solving
- Student engagement
LANGUAGES
English
Te Reo Māori
Samoan
Timeline
SEE Trainer (Skills for Education and Employment)
ETC
11.2024 - Current
Youth Employment Specialist
ETC
02.2024 - 11.2024
Outreach and Retention Project Officer (Pasifika)
Queensland University of Technology (QUT)
07.2021 - 12.2023
WORKER
IFYS
01.2021 - 03.2021
HiQ ADVISER (STUDENT ADVISER)
Queensland University of Technology (QUT)
06.2019 - 07.2021
Student Success Officer
Kaplan Business School (Brisbane, QLD)
07.2018 - 02.2019
LEARNING ADVISER / LIBRARY ASSISTANT
Ara Institute of Canterbury
11.2016 - 12.2017
SPEAKER/PRESENTER
AKO PANUKU
01.2014 - 03.2016
UCXL Mentor | Tutor
University of Canterbury
01.2011 - 11.2015
SECONDARY SCHOOL TEACHER
Ministry of Education (NZ and Samoa)
01.2006 - 03.2016
Graduate Diploma in Teaching and Learning - Secondary
University of Canterbury
Bachelor of Arts - Te Reo Māori (Languages)
University of Canterbury
Certificate IV - Training And Assessment
Blue Print Ltd