Agathe PAQUET-LEFEBVRE
379 Wellington Street Perth,WA
Summary
I am a motivated, dynamic and enthusiastic individual. I am passionate about the hospitality and restaurant industry and always determine to provide a pleasant customer experience.
I have learned to prioritize service, quality, cleanliness and attention to detail.
I have gained the ability to work in fast-paced environments and adapt to various situations, and to handle multiple tasks simultaneously.
Holding a working holiday visa, I am available immediately, both weekdays and weekends.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wine Server
Cave À Vin Le 31
10.2024 - 01.2025
- Took orders and served food and beverages promptly with focused attention to customer needs, about 30 customers by service.
- Provided personalized wine recommendations based on individual preferences and meal choices.
- Maintained an organized and visually appealing wine display, attracting customers attention and promoting sales.
- Set up tables, polished cuttleries and glasses.
Head Waiter
La Retenue
05.2024 - 10.2024
- Welcomed guest and direct them to their seat taking account of the reservations, about 200 customers a day.
- Supervised server staff (6 people) and simultaneously served personal section of tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cook
La Retenue
05.2023 - 10.2023
- Prepared diverse menu items by following standardized recipes and presentation guidelines (about 25 recipes including starters, main courses and desserts).
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Head Waiter
La Fumée
02.2022 - 05.2023
- Managed the service team (8 people).
- Welcomed guests and direct them to their seats.
- Presented menu and made menu recommendations.
- Took order and ensured order accuracy and timely preparation and good reception of food and dishes.
- Managed the cash register and closed the restaurant.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Hostess Manager
Le Rooftop
01.2021 - 12.2021
- Mentored hostess team members (10-15 people), fostering professional growth and strong teamwork.
- Scheduled hostess shifts to meet business demands and coordinate adequate coverage.
- Managed the guest list by handling the reservation system, checked for availability and scheduled and confirmed reservations.
VIP Hostess
Le Rooftop
01.2020 - 12.2020
- Greeting and welcoming VIP guests, creating memorable first impressions.
- The nightclub was welcoming 1000 to 4000 customers by night including 200-1000 VIP guests.
- Delivered unparalleled service for celebrity clients with utmost discretion and professionalism.
- Answered phone calls, directing and taking reservations.
- Guided customers to available table or the bar area.
- Collaborated with the servers and bartenders to ensure a smooth transition of guests from the entrance to their seats.
Bar Waiter
Le Rooftop
01.2019 - 12.2019
- Welcomed customers and provided quick and attentive service.
- Recorded customer orders and provided bottle service to table.
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Cleaned tables and collected dirty flatware and glassware to deliver to sanitizing station.
- Managed cash and credit card transactions.
Bartender
Le Rooftop
01.2018 - 12.2018
- Served customers at the bar, including taking orders, preparing and serving alcoholic and non-alcoholic beverages.
- Restocked and maintained bar supplies and equipment.
- Maintained clean and organized bar area.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Worked in a high pressure and high customer volumes during special events, nights, and weekends.
Cleaner
Airbnb
01.2014 - 12.2017
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Cleaned 3 different properties including linen stripping, bedmaking, cleaning, and restocking consumable amenities.
- Washed, dried, folded, and packed laundry bags.
- Styled properties to ensure they look welcoming and guest-ready.
Education
Bachelor of Science - Biotechnology
Faculté Des Sciences Et Technologies
La Rochelle 07-2022
Skills
- I am a fast learner, i'm really good in menu memorization
- I pay attention to details
- I am responsible and well organised
- I am able to work autonomously and also in a team environment
Certification
- Food Handler Certification
- RSA Certification
- White Card Certification
Languages
French
Native or Bilingual
English
Full Professional
Italian
Professional Working
Interests
- Cooking and Baking
- Food Tourism
- Playing sports, Yoga and Pilates
- Pottery
Timeline
Wine Server
Cave À Vin Le 31
10.2024 - 01.2025
Head Waiter
La Retenue
05.2024 - 10.2024
Cook
La Retenue
05.2023 - 10.2023
Head Waiter
La Fumée
02.2022 - 05.2023
Hostess Manager
Le Rooftop
01.2021 - 12.2021
VIP Hostess
Le Rooftop
01.2020 - 12.2020
Bar Waiter
Le Rooftop
01.2019 - 12.2019
Bartender
Le Rooftop
01.2018 - 12.2018
Cleaner
Airbnb
01.2014 - 12.2017
- Food Handler Certification
- RSA Certification
- White Card Certification
Bachelor of Science - Biotechnology
Faculté Des Sciences Et Technologies
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