A versatile and results-driven revenue and reservations professional looking for a new challenge, with a thorough understanding of pricing methods, market analysis and strategies for maximising profitability while maintaining customer satisfaction. A collaborative team player with a strong ability to work cross-functionally with sales, marketing and operations teams to align strategies with overall business objectives.
Overview
8
8
years of professional experience
8095
8095
years of post-secondary education
Work history
Revenue and Reservations Manager
Novotel Darwin CBD & Courtyard Darwin
Christchurch
2025.01 - Current
Enhanced room yield by implementing dynamic pricing strategies through Revenue Management Systems (Marriott OneYield and Accor IDeaS G3 RMS).
Managed daily pick-up analysis, strategy adjustments and reporting for improved efficiency.
Trained team members to improve performance and productivity.
Led weekly revenue meetings, shared valuable insights and created action plans to maximise revenue and profitability.
Conducted regular competitor analysis to stay ahead in the industry.
Collaborated closely with finance department on budgeting and forecasting tasks.
Negotiated rates with travel agencies to maximise profit margins.
Identified risks and opportunities to add revenue value to company performance.
Revenue Manager
Mercure Townsville, Novotel Darwin CBD & Ibis Mackay
, Queensland & Northern Territory
2023.12 - 2025.01
Implemented pricing strategies with a focus on optimizing room revenue and increasing occupancy.
Prepared monthly forecast reports and annual room revenue budget for the hotels.
Implemented systems to support data analysis and revenue management such as InTouch Data and IDeaS G3 RMS.
Audited reservations to ensure data integrity and correct market segment tracking.
Monitored and analysed market trends, competitor pricing and customer demand to make recommendations for pricing and inventory management.
Prepared and conducted regular revenue meetings with the leadership team to identify budget gaps, discuss ideas, and decide on action points.
Established strong and successful professional relationships with all operational hotel departments, fostering ongoing discussions about revenue targets and strategies.