Agoth Mel
Melton South,Australia
Summary
Expert in customer service and office support with extensive experience in employment services. Demonstrated ability to achieve positive outcomes for diverse communities while improving organizational efficiency. Committed to advancing social impact through strategic human resources initiatives. Aiming to apply expertise in a role that emphasizes growth and development.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Truck Driver & Installer
Victorian Temporary Fencing (VTF)
Melbourne
04.2023 - 05.2026
- Driving & Logistics: Driving MR/HR trucks to deliver/pick up panels, concrete blocks, and clamps.
- Installation/Removal: Manually setting up fencing at commercial/residential sites and dismantling it upon completion.
- Safety Compliance: Ensuring all fences are securely installed to meet WorkSafe Victoria guidelines.
- Site Maintenance: Reporting damage, cleaning equipment, and organizing inventory.
- Victorian Temporary Fencing (VTF) manages the delivery, physical installation, and removal of temporary fencing and barriers at construction sites and events, requiring a Medium Rigid (MR) or Heavy Rigid (HR) licence. It is a hands-on, physically demanding role operating primarily around metropolitan Melbourne.
- Workforce Australia
- Workforce Australia
- +2
Employment Consultant
Wise Employment – Workforce Australia
07.2022 - 01.2023
- Delivered workshops and community events
- Conducted client assessments and employment planning
- Case managed diverse clients and supported job readiness
- Managed complex employee relations cases
- Provided HR support and coaching to managers
- Oversaw social media and website strategy
Employment Services Officer
MatchWorks
12.2021 - 07.2022
- Job setup and autonomous work execution
- Maintained equipment and ensured workplace safety
- Delivered quality control and adhered to OHS standards
Office Assistant & Tools Management
VM Drilling Pty Ltd
Kalgoorlie
01.2021 - 12.2021
- Managed job setup and interpreted technical drawings
- Operated CNC and manual machinery
- Maintained compliance with safety procedures
Warehouse Assistant Manager
Toll Kmart Distribution Centre
01.2018 - 01.2020
- Managed data and stock ordering
- Delivered internal/external customer service
- Ensured adherence to operational policies
Operations Planner (Contractor)
Kraft Heinz Company
01.2018 - 01.2018
- Monitored stock allocation and PSI reports
- Liaised with offshore teams and supply planners
- Produced daily risk reports
Warehouse Officer & Assistant Manager
Australian Red Cross Blood Service
01.2017 - 01.2018
- Managed internal deliveries and donor centre admin
- Handled stock receiving, sorting, and logistics
- Delivered high-level customer service
Education
Graduate Certificate - Human Resource Management
RMIT University
01.2021 - 1 2022
Bachelor of Arts - Security & Counterterrorism
Swinburne University
01.2013 - 1 2016
Diploma - Engineering (Robotics & Mechatronics)
Chisholm Institute
01.2005 - 1 2007
Diploma & Certificate III - Children’s Services
Partners in Training
01.2015 - 1 2015
Skills
- Employment Services & Case Management
- HR Support & Employee Relations
- Community Engagement & Event Planning
- Administration & Office Coordination
- Data Management & Reporting
- Workshop Facilitation
- Social Media & Website Management
- Strong Communication & Interpersonal Skills
Certification
- VIC HR Driver License
- Working with Children Check (VIC)
- National Police Check
- First Aid
References
Available upon request.
Languages
English
Advanced
C1
Additional Information
I also speak Arabic and Dinka
Understand other Africano languages
Timeline
Truck Driver & Installer
Victorian Temporary Fencing (VTF)
04.2023 - 05.2026
Employment Consultant
Wise Employment – Workforce Australia
07.2022 - 01.2023
Employment Services Officer
MatchWorks
12.2021 - 07.2022
Office Assistant & Tools Management
VM Drilling Pty Ltd
01.2021 - 12.2021
Graduate Certificate - Human Resource Management
RMIT University
01.2021 - 1 2022
Warehouse Assistant Manager
Toll Kmart Distribution Centre
01.2018 - 01.2020
Operations Planner (Contractor)
Kraft Heinz Company
01.2018 - 01.2018
Warehouse Officer & Assistant Manager
Australian Red Cross Blood Service
01.2017 - 01.2018
Diploma & Certificate III - Children’s Services
Partners in Training
01.2015 - 1 2015
Bachelor of Arts - Security & Counterterrorism
Swinburne University
01.2013 - 1 2016
Diploma - Engineering (Robotics & Mechatronics)
Chisholm Institute
01.2005 - 1 2007