Agustina Garcia
Bribie Island,Queensland
Summary
Highly-motivated, hardworking and customer-oriented employee coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Adept at working effectively unsupervised and quickly mastering new skills. Solid history balancing team performance, customer service targets and business objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Prep Cook
Wye River Cafe
Wye River, Victoria
12.2023 - 03.2024
- Prepared ingredients for meals according to recipes and menus.
- Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
- Assembled dishes according to recipes and presentation standards.
- Tasted all prepared dishes to check flavor quality before serving.
Event Bartender
Northbourne Group
Perth, Western Australia
01.2023 - 02.2024
- Maintained cleanliness of bar area, including stocking and restocking supplies.
- Greeted guests upon arrival to ensure they had a positive experience.
- Prepared alcoholic beverages according to recipes in accordance with state regulations.
- Ensured compliance with all safety protocols for handling alcohol.
- Collected payment from customers for beverages served and processed transactions accurately.
Residential House Cleaner
Airbnb & Private Residentials
Melbourne, Victoria
09.2023 - 11.2023
- Swept, vacuumed and mopped hardwood floors.
- Dusted furniture, fixtures, window sills, baseboards and other surfaces.
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Changed linens on beds as requested by clients.
- Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
Cafe Worker
Commodity Cafe
Melbourne, Victoria
06.2023 - 09.2023
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
Food and Beverage Attendant
Spark Event Group
Perth, Western Australia
05.2023 - 06.2023
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Responded quickly to customer complaints or special requests in a professional manner.
- Provided exceptional service that reflected restaurant standards and core values.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Housekeeping Room Attendant
Bremer Bay Resort
Bremer Bay, Western Australia
02.2023 - 05.2023
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
- Provided guests with information on hotel services and room features.
- Followed safety procedures when using chemical cleaners and power equipment.
- Inspected all assigned rooms upon completion of cleaning duties.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced dirty linens with clean items according to established standards of quality control.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
Receptionist
Newman Hotel
Newman, Western Australia
08.2022 - 12.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Bachelor of Science - Sociology
Villa Maria University
Cordoba, Argentina04-2022
Skills
- Customer Service
- Service-Oriented Mindset
- Multitasking And Prioritization
- Complex Problem-Solving
- Teamwork
- Hardworking
- Exceptional Time Management
- Customer Inquiry Resolution
Certification
- Responsible Service of Alcohol
Timeline
Kitchen Prep Cook
Wye River Cafe
12.2023 - 03.2024
Residential House Cleaner
Airbnb & Private Residentials
09.2023 - 11.2023
Cafe Worker
Commodity Cafe
06.2023 - 09.2023
Food and Beverage Attendant
Spark Event Group
05.2023 - 06.2023
Housekeeping Room Attendant
Bremer Bay Resort
02.2023 - 05.2023
Event Bartender
Northbourne Group
01.2023 - 02.2024
Receptionist
Newman Hotel
08.2022 - 12.2022
Bachelor of Science - Sociology
Villa Maria University
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