Ahad Abdul
Greenvale,VIC
Summary
Dynamic and results-oriented professional with a proven track record of enhanced critical thinking and problem-solving skills. Demonstrated leadership and high-level of interpersonal abilities, effectively managing customer interactions and team responsibilities.
Overview
2
2
years of professional experience
Work History
RTO Office Support
Edufactor Pty Ltd
01.2024 - 06.2024
- Enhanced patient experience by providing efficient back office support and maintaining a clean, organized workspace.
- Enhanced customer satisfaction by providing timely and efficient front office support.
- Supported office administrative tasks such as record keeping, and maintaining accurate documentation
Tutoring and Customer Assistant
Spectrum Tutoring
05.2023 - 10.2023
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Coles Team Member
Coles Supermarket
12.2022 - 02.2023
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Oriented team player with demonstrated ability to respond to a fast- paced dynamic environment
- Assisted with inventory counts and stocking of Fresh Produce.
Education
Sirius College Graduate 2024
11-2024
Skills
- Organization and preparation
- High Level of Verbal and written communication
- High Level of Interpersonal Skills
- Strong Leadership Skills
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Arabic
Elementary
Timeline
RTO Office Support
Edufactor Pty Ltd
01.2024 - 06.2024
Tutoring and Customer Assistant
Spectrum Tutoring
05.2023 - 10.2023
Coles Team Member
Coles Supermarket
12.2022 - 02.2023
Sirius College Graduate 2024
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