Ah Eun Lee
Southbank,VIC
Summary
Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Go Kan ( Japanese Restaurant )
12.2022 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Restaurant Waiter
Yu Mi Dang ( Japanese Restaurant )
03.2021 - 11.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Cosmetic Sales Manager
Olive Young
10.2020 - 02.2021
- Increased sales by developing and implementing effective cosmetic product promotions.
- Enhanced customer satisfaction with personalized beauty consultations and makeovers.
- Trained new team members on store policies, procedures, and cosmetic product knowledge.
- Collaborated with suppliers to ensure timely delivery of products and maintain optimal inventory levels.
- Managed visual merchandising displays for cosmetics department, creating an appealing shopping environment that attracted customers.
- Addressed customer complaints effectively, resolving issues quickly and maintaining customer loyalty.
Restaurant Waiter
Man Na Bob Jip ( Korean Restaurant )
12.2018 - 09.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Social Welfare
National Institute For Lifelong Education
10.2024
Skills
- Service Quality
- Food Presentation
- Order Taking
- Multitasking
- Attention to detail
- Positive attitude
- Memory retention
- Cleanliness
- Interpersonal skills
- Personal hygiene
- Time management
- Active listening
- Reliability
- Customer service
Timeline
Restaurant Waiter
Go Kan ( Japanese Restaurant )
12.2022 - 08.2023
Restaurant Waiter
Yu Mi Dang ( Japanese Restaurant )
03.2021 - 11.2022
Cosmetic Sales Manager
Olive Young
10.2020 - 02.2021
Restaurant Waiter
Man Na Bob Jip ( Korean Restaurant )
12.2018 - 09.2020
Social Welfare
National Institute For Lifelong Education
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