Ahipene Kaihau
Waterford West,QLD
Summary
I am a motivated 17-year-old with a completed Certificate I in Hospitality and valuable experience in the industry. I have worked as a barista at Simply Beans, where I honed my skills in coffee preparation and customer service. Subsequently, I took on the role of Reliable Roasting Assistant, where I supported the business through various administrative tasks. My strong organizational and communication skills enable me to effectively assist my team and ensure smooth operations. I consistently maintain a positive attitude and am committed to delivering exceptional customer satisfaction, resulting in high-quality work. I am eager to explore further employment opportunities within the hospitality and retail sectors.
Overview
2
2
years of professional experience
Work History
Barista
Fusion Cafe
02.2023 - 07.2023
- Ensured workspace cleanliness to boost operational effectiveness and well-being.
- Maintained high customer satisfaction by addressing needs efficiently with a friendly attitude.
- Facilitated customer interaction in crowded moments to foster enjoyment.
- Fostered a collaborative and communicative team environment.
Roasting Assistant
Simply Beans
07.2023 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
Mable Park State High School
Slacks Creek, QLDSkills
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Problem-solving
- Workload management
Referees
Brenda Tse Job Placement Coach (Kingston)
Phone: 07 3462 4170
Email: btse@yourtown.com.au
Chrissie Faulkner
Hospitality Supervisor (Next Steps Traineeship)
Phone: (07) 3208 8855
Charlie Tran
Head roaster (simply beans)
Phone: +61 401 392 737
Timeline
Roasting Assistant
Simply Beans
07.2023 - Current
Barista
Fusion Cafe
02.2023 - 07.2023
Mable Park State High School
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