Ahmad Al Amin
SYDNEY,Australia
Summary
Analytical and insightful Data Analyst known for productivity and efficiency in task completion. Specialize in data visualization, statistical analysis, and predictive modeling. Excel in problem-solving, critical thinking, and communication, ensuring successful project outcomes and team collaboration.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
WOOLWORTHS
SYDNEY, NSW
08.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Data Analyst
AP PUNCHBOWL
SYDNEY, NSW
07.2023 - Current
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Developed dashboards with Tableau to monitor key performance indicators.
- Created predictive models to forecast customer behavior.
- Provided data-driven solutions to support decision making.
- Translated raw data into meaningful information using statistical techniques.
Customer Service Representative
BP PETROL STATION
SYDNEY, NSW
01.2024 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
APEX COLLEGE
2 SORRELL ST, PARRAMATTA NSWSkills
- Defect tracking
- Problem-solving
- Clear and concise communication
- Data integrity validation
- Data collection
- Data filtering
Timeline
Customer Service Representative
WOOLWORTHS
08.2024 - Current
Customer Service Representative
BP PETROL STATION
01.2024 - 10.2024
Data Analyst
AP PUNCHBOWL
07.2023 - Current
High School Diploma -
APEX COLLEGE
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