Ahmad Alkhazaee
Summary
Resourceful and adaptable Manager with over 3 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management, time management and conflict resolution. Customer-focused leader seeking to leverage background into assistant or operations manager role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Bunnings Trade
Bunnings Warehouse
09.2023 - Current
- Collaborated closely with management to develop strategies for addressing common roadblocks or challenges in tracing initiatives.
- Supported business development efforts by sharing insights from successful case resolutions with sales teams as potential selling points for prospective clients.
- Worked closely with other departments to ensure seamless coordination when additional support was needed in locating or verifying information.
- Ensured compliance with industry regulations by maintaining accurate records of all trace activities, communications, and outcomes.
- Boosted team productivity by collaborating with colleagues to share knowledge, resources, and best practices.
- Developed strong relationships with clients through clear communication, professionalism, and a dedication to meeting their needs.
Car Wash
Car Washing
07.2021 - 11.2022
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Education
GRADUATE HIGH SCHOOL VCE YEAR 12 -
Manor Lakes College
Melbourne, VIC01.2022
Skills
- Recommended, selected, and helped locate merchandise based on customer needs and desires
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
- Motivated and focused on streamlining service procedures and maximizing team efficiency Consistent in satisfying customers, building loyalty, and driving retention with diligent attention to individual needs
- Issue and conflict resolution
- Staff development
- Effective team player
- Leadership
- Organization
- Critical thinking
- Customer service
- Foreign language proficiency (if applicable)
- Problem-solving
- Attention to detail
- Creativity
- Flexibility
- Time management
- Project management
- Teamwork and collaboration
- Problem-solving and decision-making
- Digital literacy and technology skills
- Cargo shipment weighing
- Pickup arrangements
- Background Checks
References
- Sunny, 0423778726
- Buntty, 0433175493
- Hussine jamshide, 0414712129
- Vikram, 0422 803 743
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Bunnings Trade
Bunnings Warehouse
09.2023 - Current
Car Wash
Car Washing
07.2021 - 11.2022
GRADUATE HIGH SCHOOL VCE YEAR 12 -
Manor Lakes College
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