Summary
Overview
Work History
Education
Skills
Professional And Personal Skills
Websites
Highest Education Level
Languages
Professional Certifications And Awards
Personal Information
Timeline
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Ahmad Ehsan

Ahmad Ehsan

Sydney,NSW

Summary

Committed to acquiring new skills and contributing positively to the Australian community. Aiming to address housing challenges in Australia through dedicated efforts in the construction industry. Seeking an apprenticeship to gain hands-on experience and make a meaningful impact.

Overview

4
4
years of professional experience

Work History

Customer Service Agent

BrainCX
, Remote
08.2022 - 09.2023
  • Replying to customers' emails (tickets)
  • Following up with the Technical team on system issues/bags
  • Communicating/discussing the angry customers internally
  • Improved teamwork and effective communication skills in a remote setting

Marketing and Content Creator

Nudgyt
Singapore
01.2022 - 04.2022
  • Responsible for copywriting and content creation
  • Worked with HubSpot CRM for client management
  • Represented Nudgyt in a episode on the Start Up Podcast Philippines
  • Improved teamwork and effective communication skills in a remote setting

Assistant Director

Yayasan Pendidikan Pelita Harapan
Tangerang, Indonesia
07.2021 - 12.2021
  • Assisted the Director of Sports with weekly tours and sports events such as PE programs and sports tournaments
  • Set up & designed the newsletter system as communications to the 96 schools under YPPH Foundations
  • Managed dorm daily meals (3 sessions) for 5,000 scholarship students
  • Communicated and coordinated with food vendors daily and supervised meal quality
  • Improved communication skills to achieve the most desirable outcomes

MYC-Dorm Meal Manager

Pelita Harapan University
Tangerang, Indonesia
09.2019 - 07.2021

Education

High School -

M. Faiz M. Katib Hazara
Jaghori, Afghanistan
12.2012

Skills

  • Customer Service
  • Content Creation
  • Teamwork
  • Effective Communication
  • Marketing
  • Customer service
  • CRM management
  • Email communication
  • Team collaboration
  • Content creation
  • Effective communication
  • Customer relationship management (CRM)
  • Data entry
  • Language proficiency
  • Microsoft Office Suite proficiency

Professional And Personal Skills

  • Customer Service Agent
  • Non-native English Language Teaching
  • Content Creation
  • Event Management
  • Customer Relationship Management
  • Public Speaking
  • A multilingual expert speaking 5 languages
  • Over 10 years of experience in teaching English in Afghanistan and Indonesia
  • Dedicated and committed to any job that is given
  • Possesses strong communication and teamwork skills
  • Genuine interest in communication and technology
  • Passion for coaching students/staff to develop critical thinking and learn to be quick learners

Highest Education Level

High School

Languages

  • English
  • Indonesian
  • Urdu
  • Pashto
  • Persian/Dari, Native

Professional Certifications And Awards

  • Copywriting Course, Nudgyt, 2022
  • Remote Employability Training, Open Door Policy, 2021
  • Web Designing Course, Catholic University of Atma Jaya, 2021
  • Critical Thinking, Christian Religion and the Christian Worldview, University of Pelita Harapan, 2019-2020
  • Entrepreneurship Course, Catholic University of Atma Jaya, 2019-2020
  • Principles of Marketing Course, Kiron.ngo, 2018

Personal Information

  • Citizenship: Afghanistan
  • Date of Birth: 05/21/94

Timeline

Customer Service Agent

BrainCX
08.2022 - 09.2023

Marketing and Content Creator

Nudgyt
01.2022 - 04.2022

Assistant Director

Yayasan Pendidikan Pelita Harapan
07.2021 - 12.2021

MYC-Dorm Meal Manager

Pelita Harapan University
09.2019 - 07.2021

High School -

M. Faiz M. Katib Hazara
Ahmad Ehsan