Ahmad Orya

Managing a comprehensive supply chain process from sourcing to procurement, Technical/QA (inc mock-up withdrawal/recalls and sustainability), demand planning, supply planning, production planning and logistics/warehousing for a leading Australian coffee manufacturer in FMCG industry.

Responsibilities

• Manage AUS/NZ teams including Sourcing/Procurement, Technical, QA/Commodity, Planning (Demand/Supply/Production) and Warehouse/Logistics.
• Lead efforts towards end-to-end visibility within the supply chain process using advanced analytics tools and techniques.
• Mentor junior staff members fostering growth opportunities while building trust-based relationships that result in improved teamwork.
• Develop and maintain strong cross-functional relationships within overall organization.
• Strategically source new products while maintaining high levels of product quality assurance standards throughout global networks.
• Continuously upgrade knowledge of emerging trends in the field of Supply Chain Management leading to proactive decision-making.
• Oversee purchasing process and link demand planning to manufacturing and fulfillment needs.
• Lead cross-functional teams to drive continuous improvement initiatives within the supply chain department.
• Successfully manage complex projects involving multiple stakeholders across different regions around the world.
• Develop and maintain strong relationships with industry experts and professional organizations to stay current on best practices and emerging trends, driving ongoing improvements.
• Collaborate with internal departments such as sales, finance, marketing, and production to align business goals with supply chain objectives.
• Increase on-time delivery rates through effective communication and coordination among team members.
• Manage all aspects of inventory control from demand planning to warehousing and distribution activities.
• Reduce operational costs through the optimization of logistics and inventory management systems.
• Implement cost-saving measures, resulting in significant savings without compromising quality or service levels.
• Create a resilient supply chain by diversifying suppliers and assessing potential risks.
• Conduct comprehensive supplier audits to ensure adherence to company values, policies, and contractual agreements.
• Enhance supply chain efficiency by implementing data-driven strategies and streamlining processes.
• Develop strong relationships with suppliers for improved collaboration and procurement outcomes.
• Promote sustainability within the supply chain by identifying eco-friendly alternatives for raw materials, packaging, and transportation methods.
• Oversee demand planning, purchasing, and logistics.
• Implement inventory-management strategies to maximize availability and decrease waste.
• Collaborate with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Monitor and track supplier performance to enforce adherence to quality standards and established timelines.
• Streamline shipping and receiving operations to reduce errors and improve customer satisfaction.
• Establish inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Organize and maintain correct inventory levels to drive highest turns possible on inventory.
• Reduce inventory levels and improve supply chain visibility using strategic initiatives.
• Develop and implement actionable improvements to increase inventory replenishment efficiency and reduce downtime.
• Increase global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
• Leverage valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
• Create and implement comprehensive supply chain management strategies.
• Team with sales and marketing teams to confirm that product availability meets customer demand.

Responsibilities

• Managed end to end Procurement of goods and services for a leading Australian coffee manufacturer in FMCG industry.
• Managed category areas across Ingredients, NPD, Capital, Corporate and Factory Services, Sales/Marketing and External Manufacturing
• Managed ANZ end to end Procurement, provided mentoring and coordinate the teams
• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
• Negotiated contracts with suppliers to obtain favorable terms and pricing.
• Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
• Developed and implemented procurement policies and procedures to enhance compliance with company standards.
• Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
• Monitored and managed procurement budget to control costs.
• Conducted spend analysis to identify cost-saving opportunities.
• Resolved invoice and payment issues to facilitate prompt payment to suppliers.
• Managed global sourcing efforts for diverse product categories spanning multiple countries and regions.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
• Led sourcing process for new vendors to get quality products and services and mitigate risk.
• Improved inventory management by implementing demand forecasting techniques and optimizing reorder points for critical items.
• Analyzed market trends to identify new suppliers and emerging technologies that could enhance company operations or reduce costs.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
• Managed a team of procurement professionals, fostering collaboration and teamwork to achieve organizational goals.
• Created and maintained portfolio of qualified vendors to expand options.
• Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
• Drove continuous improvement initiatives within the procurement function by identifying areas for optimization and proposing actionable recommendations.
• Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
• Spearheaded change management initiatives within the procurement department, leading to improved agility and responsiveness in meeting business needs.
• Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
• Analyzed supplier contracts to confirm compliance with company policies and procedures.
• Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
• Utilized market intelligence to identify opportunities for savings and cost reduction.
• Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
• Implemented risk management strategies within the supply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
• Implemented category management strategies to optimize purchasing decisions across various product lines and business units.
• Analyzed spending patterns to identify opportunities for cost savings and efficiency improvements.
• Developed and maintained comprehensive database of reliable suppliers and products to ensure quality and availability.
• Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.

Responsibilities

• Manage end to end Procurement for one of the 3 largest complementary healthcare manufacturers in the Australian market.
• Conducted regular supplier performance evaluations to identify areas for improvement and foster accountability.
• Coordinated with logistics to ensure timely delivery of materials, preventing production delays.
• Negotiated favorable terms with suppliers, leading to cost savings and improved profit margins.
• Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
• Negotiated contracts with suppliers to obtain favorable terms and pricing.
• Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
• Developed and implemented procurement policies and procedures to enhance compliance with company standards.
• Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
• Monitored and managed procurement budget to control costs.
• Conducted spend analysis to identify cost-saving opportunities.
• Resolved invoice and payment issues to facilitate prompt payment to suppliers.
• Managed global sourcing efforts for diverse product categories spanning multiple countries and regions.
• Led sourcing process for new vendors to get quality products and services and mitigate risk.
• Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
• Analyzed market trends to identify new suppliers and emerging technologies that could enhance company operations or reduce costs.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Improved inventory management by implementing demand forecasting techniques and optimizing reorder points for critical items.
• Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
• Managed a team of procurement professionals, fostering collaboration and teamwork to achieve organizational goals.
• Created and maintained portfolio of qualified vendors to expand options.
• Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
• Drove continuous improvement initiatives within the procurement function by identifying areas for optimization and proposing actionable recommendations.
• Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
• Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
• Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
• Utilized market intelligence to identify opportunities for savings and cost reduction.
• Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
• Implemented risk management strategies within the supply chain process to mitigate potential disruptions from external factors such as fluctuating markets or natural disasters.
• Managed cross-functional teams to evaluate and select new suppliers, enhancing product innovation and competitiveness.
• Developed and maintained comprehensive database of reliable suppliers and products to ensure quality and availability.
• Facilitated resolution of disputes with suppliers, maintaining strong partnerships and ensuring uninterrupted supply.
• Led negotiation of long-term contracts with strategic suppliers, securing stable supply chains and price advantages.

Responsibilities

• Led a project in order to reduce inventory with a KPI of $1 million in 6 months.
• Partnered with project team members to identify and quickly address problems.
• Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
• Collaborated with cross-functional teams to ensure seamless integration of various project components.
• Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
• Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
• Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
• Established strong relationships with clients, leading to repeat business and positive referrals for the company.
• Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
• Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
• Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
• Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
• Streamlined project management processes by implementing Agile methodologies and improving team communication.
• Facilitated workshops for stakeholder engagement, ensuring buy-in and support for project initiatives.
• Implemented technology solutions to automate repetitive tasks, boosting team productivity.
• Oversaw development and execution of project timelines, significantly reducing delays.
• Adapted project plans in response to changing requirements, minimizing disruptions to project timelines.

Responsibilities

• Assisted clients in Preparing/submitting Complementary Medicine applications for new/existing products with TGA.
• Contacted government sector (TGA) and private sector (sponsors) regularly
• Prepared Product Specifications for a wide range of products
• Approved artworks (i.e. labels, cartons and foils)
• Attended to all external customer inquiries regarding products
• Continually developed and maintained a good knowledge of worldwide regulations and corporate requirements/policies
• Provided Enterprise Resource Planning (ERP) system application support and training
• Generated and maintained Standard Operating Procedures (SOPs)
• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Completed reports detailing network and systems performance and downtime issues.

Responsibilities

• Created compelling marketing materials highlighting product features that resonated with target audiences leading to increased brand awareness and sales inquiries.
• Assisted in developing targeted sales strategies focusing on high-potential segments of the market resulting in accelerated growth rates.
• Increased client satisfaction by conducting timely product demonstrations and presentations tailored to their specific requirements.
• Implemented robust CRM systems to manage customer interactions better, ultimately enhancing overall client relations management capabilities within the team.
• Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead in the highly competitive technology marketplace.
• Negotiated favorable contracts with suppliers leading to significant cost savings and strengthened supplier relationships.
• Exceeded sales targets consistently through effective lead generation, follow-ups, and closing techniques.
• Designed customized solutions for clients'' unique needs, leading to increased market share and profitability.
• Collaborated with internal teams to ensure smooth delivery of products and services, resulting in repeat business from satisfied clients.
• Delivered personalized training sessions for customers on product usage that led to enhanced customer experiences.
• Boosted sales revenue by identifying and pursuing new business opportunities in the technology sector.
• Established lasting partnerships with key industry stakeholders through regular networking events and strategic collaboration initiatives.
• Provided comprehensive pre-sales support by addressing technical inquiries promptly, ensuring a seamless buying experience for customers.
• Organized successful trade shows and events showcasing company products, attracting potential clients, and generating valuable leads.
• Developed strong relationships with clients by providing exceptional customer support and technical expertise.
• Spearheaded cross-functional projects that improved internal processes, operational efficiency, and resultantly increased client satisfaction.
• Streamlined sales processes for higher efficiency, reducing order processing times without compromising on quality or accuracy.
• Acted as a trusted technical advisor for clients by providing them with valuable insights and recommendations on the latest technology trends and solutions.
• Conveyed complex technical concepts effectively to non-technical audiences through engaging presentations and workshops.
• Identified untapped markets using data analysis tools, enabling the company to expand its reach into previously unexplored territories.
• Collaborated with customers and asked questions to assess needs and budgets.

Responsibilities

• Implemented quality assurance measures that resulted in consistently meeting or exceeding customer expectations.
• Developed comprehensive quality assurance standards for consistent product evaluation and defect identification.
• Performed quality assurance testing on new systems, identifying bugs and recommending fixes.
• Reduced software defects by implementing thorough testing procedures and quality assurance practices.
• Performed departmental assessments, art therapy evaluations and quality assurance surveys.
• Reviewed design specifications, quality assurance plans and demonstration scripts.
• Implemented feedback from quality assurance evaluations, continuously improving performance metrics.
• Implemented quality assurance measures, maintaining high standards for all research activities and deliverables.
• Improved customer satisfaction levels by overseeing quality assurance initiatives and addressing feedback promptly.
• Conducted code reviews for quality assurance and adherence to best practices.
• Monitored ongoing projects closely for quality assurance while ensuring adherence to deadlines.
• Participated in quality assurance initiatives, monitoring adherence to company policies and best practices.
• Implemented quality assurance measures to maintain consistency in customer interactions and service delivery.
• Consistently met quality assurance standards through regular equipment maintenance checks and calibration processes.
• Implemented quality assurance measures to ensure consistent delivery of high-quality support services.
• Developed and delivered training on quality assurance procedures and production operations.
• Enhanced customer satisfaction by establishing quality assurance processes for products sold internationally.
• Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
• Championed quality assurance efforts, ensuring consistent delivery of high-quality products and services.
• Evaluated institutional policies, procedures, and outcomes against established benchmarks for quality assurance purposes.
• Assisted in conducting regular audits of facilities maintenance tasks for quality assurance purposes.