AHMAD SABAWI
Kuraby,QLD
Summary
Dynamic sales professional with a proven track record at Willawong Car Wrecker, excelling in customer engagement and relationship building. Leveraged negotiation and active listening to enhance customer satisfaction and boost sales. Skilled in developing effective sales strategies and managing high call volumes, significantly improving client loyalty and expanding the customer base.
Overview
1
1
year of professional experience
Work History
Salesperson
Willawong Car Wrecker
Brisbane, QLD
03.2023 - 06.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Implemented effective sales strategies to maximize revenue generation.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Education
Diploma - Buisness
Runcorn State High School
RuncornSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Negotiation
- Sales presentations
- Product description
- Up-selling
- Business development
- Cold calling
- Closing techniques
- Problem-solving skills
- Customer support
- Data entry
- Call center customer service
Timeline
Salesperson
Willawong Car Wrecker
03.2023 - 06.2024
Diploma - Buisness
Runcorn State High School